Leading and growing a diverse team who are committed to serve the world’s most vulnerable with practical and compassionate care, the Country Director oversees all programme and support activities in-country. Representing Medair in all issues relating to the country programme, the Country Director plays a key role in donor relations and manages the country strategy and the project implementation in conjunction with senior field managers.
Medair’s Global Emergency Response Team (G-ERT) deployed to Chad in January 2024 with the objective of re-enacting country registration, establishing relationships with government authorities, donor agencies, UN partners and NGOs, and becoming operational again due to the ongoing displacement crisis. Medair worked in Chad previously in 2012-14 in health, nutrition and WASH. The Country Director role will assess gaps and priorities, together with seeking out institutional funding, to re-establish Medair’s presence in Chad.
Our Culture
Key Activity Areas
Leadership and Management
Design, update and evaluate the country strategy, in conjunction with the relevant senior field managers and GSO staff. Consider community needs, donor criteria and strategies and an exit strategy in order to facilitate the long-term planning and development of the projects in the country;
Support and oversee the monitoring, evaluation and reporting on the implementation of the planned activities in accordance with the project proposals and logical frameworks and institutional donor policies and guidelines;
Manage the overall programme and support functions, including reviewing and refining the management structures and overseeing the development and maintenance of operational procedures for individual projects and support functions;
Analyse humanitarian needs, trends and political developments in the country of operation and the surrounding region in order to anticipate new projects and initiatives and
Ensure all programme activities and support functions comply with applicable national and international laws and regulations, including in-country registration
Donor Relations Management
Develop and maintain contact with the in-country representatives of relevant funding partners (e.g. institutional donors or private donor organisations) in order to secure funding for the country programme
Oversee the drafting and presentation of all proposals, operational and financial reports related to the country programme, in collaboration with the relevant senior field managers and GSO staff
Communications
Develop and maintain relationships with authorities, donors, media, other NGOs and embassies with the objective of raising public awareness and identifying funding opportunities and other potential partnerships
Ensure that the GSO Communication and Engagement Department receives appropriate material for communication and fund-raising activities
Ensure that timely programme reports are updated and submitted to GSO
Financial Management
Support the planning and construction of project budgets, in collaboration with relevant senior field managers and GSO staff
Manage the spending within the programme in-line with the approved budgets. Analyse projected cash flow, decide on the timing of major procurements, oversee audits and anticipate where over or under spending may occur and ensure necessary action is taken
Ensure sufficient and appropriate controls are in place to prevent fraud and that relevant staff receive the required information and training to minimise the risk of occurrence within the country programme
Staff Management
Oversee all HR related issues within the programme including job descriptions, recruitment, performance management, development and training, health and safety, team structures, capability disciplinary action, etc. in collaboration with the relevant staff and managers
Reflect the vision and values of Medair when interacting with team members and provide them with leadership, advice, support and appropriate communication.
Security Management
Oversee the updating and implementation of country location security plans, guidelines and manuals
Ensure appropriate security procedures and awareness are maintained throughout the country programme
Take the lead on decision making and contingency planning during security incidents or threats
Quality Management
Promote and use the Medair e-library and other operating procedures, ensuring that all standardised formats are used and guidelines are followed
Ensure country programmes are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards e.g. Sphere and CHS standards, WHO recommendations, etc.
Ensure frequent and appropriate monitoring and evaluation of programme activities and outputs, implementing corrective actions as required
Delegated Responsibilities
Management of the assigned country programme, ensuring implementation is in line with the time frame, budget, staff resources and quality set out in the relevant project proposals and the country strategy
Management of donor grants and funds for all country projects, including proposal writing, reporting and donor representation
Authorisation of expenditure on applicable budget lines up to $20,000.
Deputise for senior field managers as required during periods of absence
Line management of assigned staff, including recruitment, performance monitoring, compliance to HR policy and procedures
Responsibility for the safety and security of all Medair staff and visitors in the country of operation
Representation of Medair at meetings and through relationships with external partners (e.g. donors, local and national government officials, UN agencies and other NGOs)
Team Spiritual Life
Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
Work, live, and pray together in our Christian faith- based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayer, and words of encouragement.
Encouraged to join and contribute to Medair’s international prayer network.
Qualifications
University degree in a relevant subject such as Management / Development Studies / Business Administration or in a relevant technical subject
5 years post-qualification experience in a management position
3 years post-qualification experience in a complex humanitarian emergency
Strong Christian commitment. Self-motivated, energetic, hard-working, servant-hearted
Team-player with good inter-personal skills
Committed to team-building and able to develop and support other team members
Capacity to work under pressure and manage personal stress levels
Creative, open-minded, flexible, self-learner
Able to cope with basic living conditions in the field and during field trips
Actively looking for ways to improve the quality of Medair’s work
Experience in the design, monitoring of implementation and evaluation of humanitarian / emergency programmes
Experience in dealing with donors and government officials
Knowledge of Humanitarian Essentials, Sphere and HAP Standards and other international humanitarian guidelines and protocols. Advanced planning, assessment and analytical skills. Good report and proposal writing skills. Good negotiation skills
Advanced leadership and project management skills. Experience of representation at national and local levels
Committed to consultative and servant leadership
Excellent communication skills. Problem solver, dynamic, mature
All new deploying international staff to Medair’s country programmes (and other roles which require field travel) should be fully vaccinated with a WHO-approved COVID vaccine, supported with a COVID vaccination certificate as evidence.
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