Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.
INSO provides daily support to more than 1200 NGOs operating in 18 of the world’s most insecure countries and has earned a strong reputation for its performance, principles and professionalism.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO in Chad
Following a request by NGO partners and with the support of donors, INSO established its services in Chad in 2024. We have a coordination office based in Ndjamena and field operations in the East (Adré) for coverage of the Lake Chad Basin. This is one of our newest INSO platforms.
Job Summary
As the Country Director, you lead the overall country program strategy and provide coordination and representation among the NGO partners as well as supervise and manage staff. The role requires advanced understanding of humanitarian operations as well as strong analytical skills. You have a strong humanitarian background, possess solid management skills and are a natural and confident communicator, consensus-builder and networker. You should enjoy the challenge of translating strategic concepts into workable practices in difficult environments. This position requires NGO senior management with a programs background, strong management experience and excellent writing & analysis skills.
The Country Director is based in Ndjamena and reports to the Regional Director Central Africa.
Main Duties and Responsibilities
Program strategy and management
- Manage the Country Office team, including direct supervision of senior management and oversight of the program, operations, and finance teams.
- Provide dedicated, effective leadership across and ensure cohesion across all functions.
- Develop overall strategy and annual planning.
- Steward INSO resources effectively in compliance with internal and donor policies.
- Liaise with Regional Director and HQ technical referents.
- Responsible for safety and security of the staff, program and assets.
Representation
- Maintain and build the reputation of INSO.
- Effectively represent and protect INSO’s principles of independence, impartiality, and neutrality; promote INSO as an integral member of the humanitarian community.
- Maintain donor engagement and track country-specific funding opportunities.
- Produce high-quality, compelling donor proposals and reports that underscore INSO’s impact.
- Engage with third parties, including authorities, UN agencies, diplomatic missions and security forces.
- Participate in external coordination activities related to safety, security, coordination and access.
Program support and monitoring
- Oversee delivery of INSO services, ensuring program objectives are met and quality maintained.
- Deliver strategic analysis to senior humanitarian leadership.
- Lead crisis management support to NGO partners or the NGO community during critical incidents.
Mandatory Requirements
Essential
- Master’s Degree-level of education or equivalent work experience.
- French fluency and strong working knowledge of English.
- 3 years relevant work experience as an NGO Country Director or equivalent senior management experience in conflict/post-conflict contexts.
- Experience with project development and management, donor liaison, reporting and compliance.
- Proven analytical skills.
- Solid understanding of principles and practices in broad humanitarian action, NGO safety and risk management, humanitarian access and civil-military coordination.
- Excellent networking, diplomatic, and representative communication skills.
Nice to Have
- Recent experience in the Lake Chad Basin region.
- Direct experience/involvement in a crisis management role.
- Experience in an interagency role.
- Previous INSO experience (as a team member, member of INSO’s country advisory board or beneficiary).
Personal Attributes
- Ability to identify issues and find a resolution.
- Excellent communication, organizational and managerial skills.
- Strong work ethic and capacity to take responsibility for your actions.
- Ability to work under pressure.
- Confidentiality, integrity and an ability to sense conflicts-of-interest.
INSO’s Safeguarding Policy
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms & Conditions
Twelve-month contract, monthly salary of €6500, 4 calendar days annual leave per month and 7 days of R&R every 3 months with €1250 R&R allowance each cycle, global medical coverage (excluding USA), and USD $200,000 AD&D coverage.
How to apply
Please send the following documents to jobs@hq.ngosafety.org and reference “CD Chad” in the subject line of the email. The CV and Cover Letter can be in English or French.
- a Cover Letter specifying how you meet the mandatory requirements, your motivation for applying, and what you hope to bring to INSO;
- a CV;
- one relevant and substantive writing sample, which demonstrates your analytical and reporting abilities in French. (10 pages max.)
Please do not send any additional information. Only shortlisted candidates will be contacted.