CPW Admin Assistant II – Customer Service Representative

For the full job description and to apply to this position, please visit the State of Colorado Job Opportunities website.

The primary purpose of this position is to provide customer service to CPW customers – walk in, call in, and by email; including sales of wildlife and state park products, maintenance of customer records, providing information through direct communication and with brochures, bulletin boards, and other information products.  Position handles payment, including license and pass fees, payment of citations, fees for bird release permits and runs the cash register.  The position answers phones and talks with customers about hunting, fishing, state parks, license and permit products, wildlife and wildlife regulations, prevention of conflict with and living with wildlife and associated report forms.  The position also provides internal customer service through administrative duties such as dispatching for officers, management of the regional office copy machines, maintenance of animal seals log and stocking of supplies, front desk dispatch and contact with volunteers, pickup/delivery and distribution of mail, orders office supplies kept in stock, ensures office machines are operational and serves as contact w/repair vendor, inputs information into various databases, and other administrative duties that may arise.