CSSC Media & Communication Officer

Overview

Alnajah Center for Training & Development (ACTD) is an NGO established in 2012. Al-Najah Center for Training and Development (ACTD) is a civil society organization registered with the General Secretariat of the Council of Ministers in Iraq since 2012. ACTD is an independent Iraqi non-governmental organization (NGO) that is based in Basra Governorate. Our main target group is young people, and we work to empower them and provide them with the necessary tools to be effective community leaders, Over the past 11 years, ACTD has worked with thousands of young leaders who want to develop their capabilities. We offer a wide range of training and development programs, including, (Leadership and management training, Entrepreneurship training, Life skills training, Advocacy and campaign training, Civic engagement training, Peacebuilding training).  ACTD also conducts research and advocacy on issues that affect young people, such as education, employment, and social justice. We believe that young people are the key to a better future for Iraq, and we are committed to working with them to create a more just and equitable society,

TATWEER (Development) – Civil Society Capacity Building Program is a program designed by Un Ponte Per and Al-Mesalla and Al-Najah Center and funded by EU to build upon and scale up the potential of Iraqi Civil Society Organizations (CSOs) with a strong focus on capacity-building, advocacy and networking.

A Civil Society Service Center is foreseen to be active in each of the project locations (Baghdad, Anbar, Erbil, Mosul and Basra) to provide services to the CSOs (training, advisory services, tutoring and coaching, etc.) in KRI, Central Iraq, Southern Iraq.

The project is designed to provide consultations, training and mentorship in the fields of administration, human resources, project management, legal advisory, strategic planning and good governance.

Al-Najah Center for Training & Development is interested in hiring an experienced Basra CSSC MEDIA & COMMUNICATION OFFICER in Basra governorate to work with the team of Civil Society Service Center in TATWEER (Development) Civil Society project.

Responsibilities

• Researches social media communication trends, best practices, policies, procedures, and accessibility in both the private and public sectors. Identifies and assesses potential opportunities for ACTD to use social media tools to enhance the scope, versatility and breadth of communication; and makes recommendations  for their integration at ACTD.
• Contribute, with the Executive Director, to the development of ACTD social media strategy and policy and takes the lead for their implementation. Develops, proposes and implements social media  guidelines, procedures, templates, tools, reporting methodologies,  standards, retention schedules in compliance with ACTD policies.  
• Monitors, reviews, and analyzes comments and conversations on ACTD’s social media sites and also on external social media, such as Twitter, Facebook, LinkedIn, YouTube, etc. to identify insights, emerging trends, risks and impact on ACTD, looking for opportunities for engagement. Liaises and consults with colleagues for appropriate actions.
• Develops recommendations on how to respond to complex and sensitive social media inquiries and issues and reviews them with Executive Director. Advises senior management on recommended approaches and potential repercussions. Responds to all inquiries/comments and/or coordinating with appropriate division, programs, etc. for response/action.
• Works with the Programs team and Executive Director, to source, create (i.e. write short original content), edit, and post multi-media content on social media sites, including video dissemination on YouTube Channel or on website, and for distribution to external stakeholders; maintains all social media platforms for ACTD; and, ensures timeliness and quality of all activities given their visibility to the public. Consults with internal and external stakeholders when targeting events for which social media will be used, and carries out live tweeting where appropriate.
• In conjunction with the Executive Director, coordinates the work of the Social Media and Web Assistant by assigning tasks, monitoring progress, and ensuring quality control.
• Generates, monitors, gathers, and interprets analytics, conducts preliminary analysis, and reports on the effectiveness and influence of ACTD’s social media communications tools for reaching and engaging target audiences and on key performance indicators. Integrates social media analytics with Web and other analytics in coordination with other Executive Director personnel as needed for meaningful comprehensive analysis that informs decision-making and priority-setting. Working with the Executive Director, develops key performance targets and data gathering processes for ACTD’s social media channels, and provides a coordinated social media reporting function.
• The Social Media Officer acts as a Centre of Expertise on Social Media at ACTD, providing training, advice and guidance to colleagues across the Centre.
• Producing consistently excellent visual work
• Encouraging others to share their ideas and nurturing creativity
• Communicating productively with management and clients to keep them up-to-date with project implementation

Education: 

• A minimum of bachelor’s degree in social science, Communication Studies, Development Studies or any other related field.

Experience:

• At least 2 years’ experiences in MEDIA & COMMUNICATION OFFICER with civil society organizations .
• Experience working with NGOs/UN agencies.
• Experience in communicating and working with a wide range of people, including people of culturally diverse backgrounds.
• Good communication, interpersonal, public speaking, and organizational skills;
• Ability to draft clearly and concisely.
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
• Ability to work under pressure.
• Personal commitment, efficiency, flexibility and drive for results.
• Data analysis skills.

Skills: 

• Photoshop, Canva
• Using Social Media platforms
• Excellent communication and facilitation skills.
• Self-reliant and able to work independently.
• Literacy in other Microsoft Office Programs.
• Excellent diplomatic and leadership skills
• Personal integrity and credibility
• Strong interpersonal and intercultural skills.
• Report writing

Languages:

• Excellent communication skills both verbal and written Arabic and English.

Open application: 28 May, 2024

Close Application: 10 June, 2024

How to Apply:

Qualified Candidates should submit Cover Letters with their resumes attached electronically to [email protected] with indicating the position they are applying for in the subject of the email.

Email subject must read: Media-Bsr24–Najah

Email without vacancy title will not be considered. Email after the closing date will not be considered. Only short-listed candidates will be contacted