Customer Due Diligence Analyst

Job title:

Customer Due Diligence Analyst

Company

Flutter International

Job description

Customer Due Diligence AnalystThe Customer Due Diligence Team sits within our Risk Operations function, as part of the Customer Operations department.We interact with customers daily and collaborate with stakeholders across the business, including Customer Support, Key Account Management, Safer Gambling, Fraud, Retail and Compliance.The team carry out and document detailed investigations and analysis of individual customer accounts to identify potential financial crime, counter terrorist financing, identify and prevent gambling harm and to ensure we remain compliant with regulatory obligations in the relevant jurisdictions.What you’ll doIn the role of CDD Analyst you will operate as a point of escalation for the wider team and define outcome requirements for cases which present increased risk relating to affordability, safer gambling, social responsibility, fraud or money laundering.The role is responsible for reviewing and signing off actions on customer due diligence reports, accurately assessing the risks of money laundering, terror financing, affordability and gambling harm against the relevance, validity and legitimacy of information and documentation gathered on customer accounts.You’ll conduct in depth source of wealth, safer gambling and affordability interactions, involving detailed conversions with customers to understand their affordability and source of funds.How you’ll do itYou’ll demonstrate a logical and structured though process to facilitate sound decision-making and justification for your risk assessments.You’ll be required to collaborate with many different departments across the business. You will have experience working with both customers and colleagues within a fast-paced environment, have confidence in making decisions and be able to justify recommendations to management teamsYou’ll provide a great customer experience throughout the CDD & Affordability process, whilst also ensuring that work is completed to a high standard and service level agreements are met for all cases.You’ll come with at least one year’s experience working within a Due Diligence or AML department and carry an ICA Specialist Certification in Money Laundering or Risk (or equivalent)Please ensure you are happy with and able to commit to the following before you apply:Shifts will fall between 8am and 8pm (UK time), working 5 out of 7 days. This also includes working at peak events and some bank holidays.You must be located within commutable distance to the office to accommodate 6 weeks of office-based learning in either our Leeds or Malta office. We cannot approve any holiday during the training period.Expected start date: Induction – 2nd DecemberWhat’s on offer£/€1,000 learning fundTwice-yearly bonus (with part of it guaranteed)Unlimited HolidayPension contribution schemePrivate healthcareHybrid WorkingAccess to thousands of Udemy coursesInvest via the Company Sharesave SchemeAbout PaddyPowerWork that makes play jealousPaddy Power has been breaking and re-writing the rules since 1988, from on-track bookmakers to cheeky upstart mischief-makers, to part of the largest betting and gaming technology company in the world.Although we’ve grown to the betting behemoth we are today, we’ve not forgotten our roots. We continue to offer great value and entertainment to our customers and keep them at the heart of what we do.Our culture of hard work, boldness and an innovative spirit got us to where we are and we take our work seriously, but not ourselves! We win by having the best people working well together. Don’t pigeon-hole us either – our company is a mix of sports nuts, gaming innovators, tech geniuses, perceptive people-people, inspiring leaders… and a very busy legal team.We’ve got a growing squad of specialists, and we make the work fun. Sound good, maybe there’s a spot on the team for you.Plus, PaddyPower is part of the Flutter UK & Ireland family – a collection of big-hitting entertainment brands such as Betfair, Sky Betting & Gaming and Tombola.About Flutter UK & IrelandWe are Flutter UK & Ireland, part of the Global FTSE 100 Flutter Entertainment. Our division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power.Together the Flutter UKI brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6.Working HereDo you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.Our 7,000+ colleagues come together to form an expert, supportive community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas.And the Values that guide us? Here they are:Customer First, Always | Change The Game | Win Together | Free To Be MeWe’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Flutter UK & Ireland.about how we co-created our Values with over 10,000+ insights from our peopleWe’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.

Expected salary

Location

Leeds

Job date

Sun, 29 Sep 2024 06:05:40 GMT

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