Customer Service Assistant (Nights) – Vita Student

Job title:

Customer Service Assistant (Nights) – Vita Student

Company

Vita

Job description

Customer Service AssistantHourly Pay: £13.00Weekly Contract: 18 hours per week. 2x 9hour shiftsHours: 9:30pm – 6:30amWorking Days: The shift days will vary week-by-week; therefore, candidates must be flexible to work Monday to Sunday as required.Training/Induction: Hours will vary during the induction/training period. Overtime may be available during busier periodsVita StudentVita Student offers the very best student living experience. The place to ‘Begin Big’, Vita Student marries the world class amenities such as co-study suites, gyms and private dining rooms with outstanding resident focussed services supporting wellbeing, community, and future careers.The Opportunity:This is a unique and varied opportunity which combines Cleaning & Customer Service to ensure that our Student Residents’ experience is always delivered to the high standard and luxury that we pride our Vita Student brand on.Cleaning

• Cleaning of all public and communal areas
• Maintenance and delivery of building standards
• Nightly site-walks to ensure that standards are maintained

Customer Service

• Single point of contact for all residents
• To attend to any query or incident within the residence and resolve the issue promptly
• Coordinating the delivery of mail and parcels with residents

Who are we Looking For?We’re looking for dedicated and enthusiastic people to join our wonderful team here at Vita Student. We only recruit the best of the best who pride themselves on making our resident’s experience premium & luxurious.

• You must be an experience cleaner or housekeeper
• You need a keen eye for housekeeping with a meticulous approach to cleaning.
• You must be able to commit to at least 3x night shifts each week – the day will vary week by week, therefore flexibility throughout the week is mandatory
• You must have a passion for delivering high-end Customer Service to all our residents and visitors.

BenefitsOur employees have the pleasure and pride of working at our luxury Student Properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our colleagues by offering the following benefits:

• 20 days paid holiday each year (pro-rata)
• Paid Bank Holidays (pro-rata)

• Your birthday day off
• Perkbox Employee discount schemes – 100s of discounts through our online benefits platform
• Pension scheme
• Team parties/events
• Recognition programmes
• Access to 24/7 Employee Assistance Programme

Career progression opportunities – We love to promote from withinImportantAll offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.

Expected salary

£13 per hour

Location

Belfast

Job date

Wed, 26 Feb 2025 06:13:19 GMT

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