Customer Service Associate
NatWest Group
Join us as a Customer Service Associate
What you’ll doIn this key role, you’ll go the extra mile, managing processes and supporting colleagues to achieve the correct outcomes. You will need to be able to prioritise daily workloads for yourself and the team, identify process improvements and efficiencies and provide coaching and technical training to the team. You will also have a good technical understanding of investment products and legislation.Day-to-day, you’ll also be:
The skills you’ll needYou’ll bring your experience of delivering outstanding customer service, along with excellent interpersonal and communication skills. With strong planning and organisational skills, you’ll be able to work well under pressure, prioritise your tasks and deliver to deadlines. You’ll also have knowledge of investment products and have an understanding of relevant organisational policies and procedures.You’ll also need:
Hours 35Job Posting Closing Date: 31/05/2024Ways of Working:Hybrid
Bristol Area
Sun, 26 May 2024 05:16:46 GMT
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