Customer Service Consultant – Falkirk
TSB Bank
TSBJob Title: Customer Service Consultant (Money Confidence Expert)
Function: Branch Banking
Location: Falkirk
Hours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basis
Salary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefitsAt TSB, we’re all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.
We are looking for someone who is passionate about customer experience.How you’ll make a difference
As a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.What you’ll bring
Location
What we offer in return
We’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
If this sounds right up your street, come and join our team. We make things happen!We are TSB. Life Made More.#LI-KS1Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background. Diverse teams are what helps us deliver Money Confidence. For everyone. Every day.Did our job advert catch your eye, but you don’t meet all the requirements? Don’t let that put you off, if you meet some of the requirements and have an open, curious mindset, we’d love to hear from you!
Falkirk
Sun, 15 Sep 2024 05:12:03 GMT
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