Job description
At Cerebral Palsy Alliance, we value diversity, foster an inclusive culture and champion equitable opportunities. We strongly encourage applications from candidates with a diverse range of backgrounds and lived experiences including people with disability, Aboriginal & Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, and the LGBTQIA+ community.
Join us and make a positive difference to the lives of people with disabilities, and to grow your career as part of our alliance of great minds. Our shared values are Passionate, Respectful, Ethical, Curious and Courageous.
About the role
You will be responsible for providing exceptional first point of contact experience to all external and internal customers of Cerebral Palsy Alliance, as well general administrative duties including scheduling to support the organisation and contribute to the customer experience.
As well as excelling in both verbal and written communications, you will be great at building and maintaining relationships at all levels, and confident in assisting team members with issues such as problem-solving. You will sit at Reception and be the welcome of our CPA Allambie site.
This is a permanent part-time position based on 4.5 days per week, Tuesday – Saturday (half day on Saturday) at the Allambie Heights office.
Working for CPA offers you exceptional remuneration & benefits:
- Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
- Flexible ways of working – compressed hours, working from home options, flexibility surrounding hours
- 12 weeks paid parental leave and 2 weeks paid partner leave
- 2 additional leave days each year
- $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)
- Discounted gym membership for you and your family, using Fitness Passport
- Employee Assistance Program
- Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.
Responsibilities of the role (not limited to):
- Managing incoming calls
- Central reception duties
- Scheduling of appointments
- General administration
- Database management
About you:
- A good understanding and commitment to the rights of people with a disability
- Outstanding customer service skills
- The ability to work independently and as part of a team
- Ability to prioritise work and meet deadlines
- A flexible and collaborative approach to work
Important information:
At CPA the safety of our staff and clients is of paramount importance. We have assessed this role type as requiring a low level of physical functionality with some inherent requirements. Please let us know if you have any pre-existing injuries or illnesses which you are currently seeking, or have sought, medical treatment for which you think may impact your ability to fulfil the inherent requirements of this role.
CPA is committed to supporting an inclusive work environment and engaging workers with diverse lived experience. We will happily consider and accommodate reasonable adjustments that may be required to support candidates throughout the recruitment process, and to be successful and safe employees of CPA.Cerebral Palsy Alliance is committed to the safety and wellbeing of our clients and staff. As such all employees at CPA must be triple vaccinated against COVID-19, prior to their start date. Cerebral Palsy Alliance is an Equal Opportunity Employer.
Cerebral Palsy Alliance upholds, advocates for, and protects the rights, wellbeing and safety of people with a disability. We are a child safe organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct.CPA is a smoke free workplace including in, on and around CPA sites and vehicles.
How to Apply
Please click ‘Apply Now’ to complete your application.