Customer Service Rep

Job title:

Customer Service Rep

Company

Pertemps

Job description

Job Description

Pertemps are working with a reputable organisation based near Crawley who are looking for a Customer Service Coordinator to join their growing and ambitious team. Fantastic opportunity for someone with strong customer service & IT skills, eager to build a rewarding career with a forward-thinking organisation.

What’s in it for you?

• Monday to Friday, 8.30am – 4.30pm
• Up to £25,000pa DOE
• Company benefits: 28 days holiday (including Bank Holidays), contributory pension, free parking & good public transport links

The Role:

• Processing of quotations, orders, and sales in effective manner.
• Handling customer queries & complaints, investigating issues and resolving within a timely manner.
• Maintaining customer records on the inhouse CRM.
• Working closely with internal stakeholders to ensure a smooth customer experience for the customer.
• Effectively managing a customer base and accurately report progress through the CRM system.
• Working closely with the operations and product team to provide partners with a seamless operational service.

The Person:

• Ideally previous experience in a similar, office-based role
• Strong IT skills including MS Packages Word & Excel
• Confident communicator, both written & verbal
• Strong planning / organisational skills with ability to multitask and manage a busy workload

Expected salary

£25000 per year

Location

Horley, Surrey

Job date

Sat, 24 Feb 2024 06:48:24 GMT

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