Customer Service Representative

Job title:

Customer Service Representative

Company

PD Recruitment Solutions

Job description

Are you committed to providing excellent Customer Service?Are you a team player?Can you work 1 in 3 Saturday’s?My client, one of Kent’s leading Insurance brokers, are seeking a Customer Service Representative to join their busy department. This is a fantastic opportunity for anyone looking for an office based role.As Customer Service Representative will be responsible for:

• Providing a focused and friendly service to all Customers.
• Handling a range of enquiries from customers by telephone and email.
• Scanning incoming documentation and actioning or distributing appropriately.
• Maintaining secure and accurate filing systems.
• Maintaining an acceptable level of product knowledge by keeping up to date with product developments.

The ideal Customer Service Representative will be confident communicating with customers over the phone and email, have a good working knowledge of Microsoft Office and be well organised.Working hours are Monday to Friday 9am-5pm and 1 in 3 Saturdays 10am-2pm.Company benefits include:

• Ongoing training and development
• Success celebrations and rewards including company nights out
• Weekly snack deliveries
• Free on-site parking.

If you feel that you possess a strong attention to detail, have an excellent telephone manner and great interpersonal skills then this could be the job for you!To apply please send your CV or call the office for further details.

Expected salary

£24500 per year

Location

Royal Tunbridge Wells, Kent

Job date

Fri, 21 Mar 2025 05:25:40 GMT

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