Customer Service Representative (Aerospace)

Job title:

Customer Service Representative (Aerospace)

Company

Ernest Gordon Recruitment

Job description

Customer Service Representative (Aerospace)£12.21 per hour + Generous Annual Leave + Enhanced Pension + Employee Cash Plan + Pay and Role Progression + Ongoing Training and Certification ProgrammesStanstedAre you from a Customer Service background looking to join a market leading organisation, providing support and representing the business to a range of VIP clients?Are you looking to join a company that encourage development and progression, alongside a wide range of additional benefits?This company are one of the largest FBO’s in the UK, providing a wide range of capabilities to an extensive list of clients. Established for over three decades, the company has grown to over 400 permanent members of staff within multiple sites around the UK.This role will see the successful candidate provide a VIP service to all passengers/crew and visitors, ensuring they are given a professional and attentive experience.If you are looking to act as the face of a market leading organisation, while receiving additional training, development and progression opportunities – apply today.The Role:

• Meet and greet all visitors and crew in a professional and attentive manner
• Escort all passengers to the lounge providing a highly effective and efficient service during their arrival and prior to their departure
• Serve refreshments to the crew, ensuring a VIP service at all times
• Ensure that any incidents or accidents are reported to the relevant manager
• Complete daily shift reports and handovers to ensure information is communicated between shifts
• Work on a four on four off basis – two earlies and two lates with shifts being 12 hours

The Person:

• Proven experience within a similar position

Job Reference: BBBH19391Keywords: Aerospace, Aviation, Junior, Customer, Service, Representative, Stansted, Essex, FBO, OperationsIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

Expected salary

£12.21 per hour

Location

Stansted Airport, Essex

Job date

Fri, 02 May 2025 01:17:47 GMT

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