Customer Service Team Leader

Job title:

Customer Service Team Leader

Company

Uxbridge Employment

Job description

Customer Service Team Leader High Wycombe £32,500 Our well-established and highly successful client are looking for a Customer Services Team Leader. This role will be based at their head office in High Wycombe and will offer a slightly hybrid working pattern after initial training with great company benefits, including private healthcare, life assurance, excellent holiday package and a fantastic subsidised canteen. Role responsibilities:

Providing excellent department administration

Having a full knowledge of all procedures within your department

Supporting the Department Manager at all times

Daily running of allocated team of roughly 10-12

Ensuring all team members work to their targets

Providing all reports as required

Coach and develop Team Members

Maintain and enhance customer service standards

Complete and assist with projects Candidate Profile:

Previous experience as a Team Leader is essential, ideally within the healthcare sector or within a call center environment

Strong people management skills and able to set and monitor targets

Excellent customer service skills We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge

Expected salary

£30000 – 34999 per year

Location

Buckinghamshire

Job date

Thu, 25 Jan 2024 07:10:08 GMT

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