Customer Services Assistant (part time)

The above position is available for Vine Court Halls of Residence on a permanent basis. This post is 25 hours per week (Monday 3pm-8pm, Tuesday 3pm-8pm, Wednesday 4pm-8pm, Thursday 4pm-8pm, Sunday 9am-4pm).

Acting as the first line of enquiry for students, staff, contractors, deliveries and visitors. Duties include working on reception handling a wide variety of enquiries, distribution of mail and parcels, carrying out health and safety checks, reporting repairs and generally responding to operational issues as required and working to assist the Reception Supervisor in ensuring that there is an efficient and effective delivery of the customer service.

You should have a personable manner and excellent communication skills and working knowledge of Microsoft Office and Outlook. There are opportunities for progression and development within the department and the wider network of the University and a number of training courses available that is relevant to the role.

Previous experience in a customer service/hospitality environment is essential.

You will have 3 GCSE’s at Grade C or above (or equivalent) including English Language.

The University has the right to close the vacancy early if it is deemed that there have been enough applications received