Customer Solutions Manager

Job title:

Customer Solutions Manager

Company

Crown Relocations

Job description

The OpportunityThe Customer Solutions Manager is a permanent position offering a competitive salary.Crown Relocations are looking for a Customer Solutions Manager (Sales Manager) to join the lead management team in our International Sales Centre in London (South Ruislip). Our Sales Centre responds to our private customers from the UK, Ireland, and Benelux to help them find the best solution for their relocation.The Customer Solutions Manager plays a crucial role within the Relocations team. This position has 3 core responsibilities: – * to guide the flow of all incoming sales leads,

• to ensure accuracy with volumes with Surveys
• to manage a high-performing sales team that can achieve the monthly budgets set each month and convert leads into actualised booked moves with Crown.

The activity is high in volume as well as seasonal and the Customer Solutions Manager is required to meet changes in demand with the right strategies to support ongoing sales effectiveness as well as profitability.Are you….
Experienced at guiding, mentoring, and motivating a sales-driven team?Capable of fostering a collaborative and high performing culture, working closely with a team to develop and implement innovative dale strategies?
Able to build rapport with people easily and network effectively?Do you have…
· a strong sense of urgency and excellent interpersonal skills?
· a commercial sense, strong communication and negotiation skills?
· an eye for detail when taking information and reading between the lines?If you answered yes to the above, you might be just what we are looking for!About Crown Worldwide GroupCrown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store, and install precious art collections and keep company data and records safe, yet accessible.We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.What can we offer:

• A competitive salary package and incentive scheme.

• 25 days of paid annual leave.
• 1 extra day off to celebrate your birthday.
• 2 days for Corporate Social responsibilities.
• Dynamic working environment in a leading international company.
• Company healthcare program.

If you feel you are a good fit for the role and are interested to join a fun, competitive and lively team in South Ruislip, please apply now and we will be in touch to chat about the role further.Equal opportunitiesCrown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Expected salary

Location

London – South Ruislip, Greater London

Job date

Sun, 29 Sep 2024 07:54:53 GMT

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