Cyber Operations Analyst

Job Purpose  

The Cyber Operations Analyst will play a significant role in monitoring the institution for Cyber security attacks, be responsible for generating metrics on security effectiveness, and enhancing controls to support security operations. This role will support investigating and promoting the development of technologies, policies, and procedures to contribute towards the continuation of a high performing security operations function.

Main Duties and Responsibilities 

1. Monitor threats intelligence feeds from multiple sources identifying emerging trends or patterns and proactively recommend mitigations.

2. Develop and maintain an expert knowledge of UofG security technologies and related operational processes, ensuring specialist knowledge is used to proactively monitor security operational toolsets to detect emerging security incidents through to resolution.

3. Use established technology knowledge to make recommendations on enhancing security controls to continually improve security posture.

4. Support development of security operational processes which include daily checks and playbook authoring in our SIEM.

5. Manage and resolve day to day security incidents independently through troubleshooting and advising on courses of action as appropriate to ensure service continuity, escalating and prioritising as necessary.

6. Perform detailed manipulation and analysis of data to create and deliver usable metrics which visualise the overall security operations and risk trend as well.

7. Use expert knowledge of security technologies to assist, support and engage with colleagues regarding business / funding technology initiatives.

8. Use knowledge and expertise to provide guidance and advice on technical requirements as necessary and liaise with end user/stakeholders to achieve business outcomes.

Knowledge, Qualifications, Skills and Experience 

Knowledge/Qualifications 

Essential: 

A1 Ability to demonstrate the necessary strategic competencies required to undertake the duties associated with this level of post, having acquired the necessary technical and professional knowledge, or, Scottish Credit and Qualification Framework level 9, 10, 11 (Degree, Post Graduate Qualification, master’s degree, or equivalent), including being professionally qualified in relevant discipline, with a broad range of professional leadership experience in strategically important specialist areas.

A2 Understanding of security vulnerability tools, processes, and techniques.

A3 Knowledge of best practice techniques for broader information technology systems and infrastructure.

Desirable: 

B1 Accreditation in Cyber Security (CISSP, CISM) or related disciples.

B2 Knowledge of support ticket lifecycle and handling.

B3 Microsoft Azure accreditation.

Skill 

Essential: 

C1 Ability to devise, develop and innovate new working procedures embedding them into standard operations.

C2 Ability to assess priorities and manage own workload effectively.

C3 Strong Interpersonal skills: with ability to communicate and liaise effectively with other technical specialists, business stakeholders and senior stakeholders.

C4 Produce clear and concise assessments of technology matters, explaining technical subject matter to a non-technical audience.

C5 Proven ability to analyse and solve problems independently in a time-pressured environment.

Desirable: 

D1 Ability to work with suppliers and collaborate effectively.

Experience 

Essential: 

E1 Relevant experience working in a Cyber Security role within a fast paced, diverse technology environment.

E2 Substantial experience of pragmatically applying technology solutions to real world challenges.

E3 Experience in managing competing priorities in a time-pressured environment.

E4 Experience of providing specialist advice and information to a wide range of audiences with differing levels of knowledge.

E5 Experience of working larger projects through to completion.

Desirable: 

F1 Experience of working in the HE Sector.

F2 Experience of working with IT Teams.

F3 Experience of working with Microsoft Sentinel.

Terms and Conditions 

Salary will be Grade 7, £39,347 – £44,263 per annum.

This post is full time (35 hours p/w) and open ended. Relocation assistance will be provided where appropriate.

Please note this is a readvertisement of vacancy reference 130028. Previous applicants (130028) need not apply.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University  https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.