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RESPONSIBILITIES:
• Pull, review and correct data to ensure accurate report submission to funders on a monthly, quarterly and
semi-annual basis.
• Minimize duplication of data entry across programs and identify gaps and process improvements that
increase data entry efficiency.
• Audit client files, review
• Support direct service staff and program leadership with data quality assurance.
• Support client counts and other needed metrics by working with deputy director, program managers and
coordinators.
• Ensure that program staff are aware of Quarterly ETO Release Updates
• Other duties as assigned.
Minimum Qualifications:
QUALIFICATIONS:
• Current university student, preferably in Social Sciences, Information Systems, or related field (relevant
experience may substitute for required degree)
• Experience with social service case management or program management software, client relationship
management, relational databases, or other information systems for client management.
• Excellent computer skills are required, especially MS Excel
• Attention to detail and ability to follow instructions fully and precisely are essential
• Ability to quickly learn information systems including IRIS, ETO, Integra, etc.
• Solid organizational skills: work productively and accurately while under pressure in a fast-paced,
demanding environment
• Excellent communications skills, including English fluency (written and verbal)
• Flexible work attitude: ability to work in a team and independently, and meet unexpected demands
• Experience with Office of Refugee Resettlement funded programs is a plus
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