Dallas Youth Intake Intern

BACKGROUND:
The staff of the IRC Dallas office works as a team to provide comprehensive resettlement services-
including case management, employment, immigration, and mental health services to newly arrived
refugees, asylees, and victims of human trafficking as they begin to rebuild their lives in
the Dallas area.
SCOPE OF WORK:
The Youth Program is comprised of three programs, Refugee School Impact- Early Childhood (children
ages 0-5 and their caregiver(s)), Refugee School Impact- Middle School (grade 6-8), and Refugee Youth
Mentorship Program (between the ages of 15-21) with the tools and opportunities caregiver need to
grow in their understanding of childcare, child discipline, and child-related topics and youths’ need to
grow in their academics, regulate emotions, maintain positive cultural identity, social emotional
learning, and expand their social circles.
The intern will report to the Youth Intake Specialist and assist in enrolling youth and caregivers in the
program. The intern will receive reimbursement for travel expenses and other approved program
expenses. The intern position is for the duration of September 2024 to March 2025 and may include
evening hours.
ESSENTIAL JOB FUNCTIONS:
Responsibilities may include, but are not limited to:
• Maintain up-to-date knowledge and eligibility criteria for the Refugee School Impact –
Early Childhood, Refugee School Impact- Middle School, and Refugee Youth Mentorship
programs.
• Conduct eligibility screenings for internally and externally referred clients to Refuge
School Impact-Early Childhood, Refugee School Impact- Middle School, and Refugee Youth
Mentorship programs.
• Support client enrollment into the program and refer ineligible clients to community
resources as applicable.
• Detail each client interaction in accordance with established requirements. Input client
information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain
relationships with area service providers for the benefit of clients and conduct outreach to the community and organizations including tables at events to share flyers and resources. 

Minimum Qualifications:

 REQUIREMENTS:
• Interns work hours are 9am-5pm but may include evening hours; Interns must work at
least 15 hours each week
• The ability to travel regularly throughout the service delivery area (mainly Dallas but
extends to surrounding areas).
• Covid vaccination is not required, but highly encouraged.
• Understanding of the need to approach and apply case management methods with the
goal of client self-sufficiency and sustainability.
PREFERRED EXPERIENCE:
• Experience working with youth, specifically in the context of educational and social
programs.
• Experience working with refugee and/or immigrant populations.
• Fluency in a second language such as Pashto, Dari, Farsi, Urdu, Swahili, Kinyarwanda,
French, Spanish, Arabic, Ukrainian, Burmese, Rohingya is highly desirable.
DEMONSTRATED SKILLS AND COMPETENCIES:
o Detail-oriented with the proven ability to meet deadlines, communicate
effectively across departments, and demonstrate a positive attitude.
o Works well independently.
o Proficient in Microsoft Office applications (Word, Excel, Outlook) and navigating
platforms such as Teams.
o Reliable self- starter with excellent problem-solving skills combined with the
proven ability to multitask, prioritize duties, and manage time effectively.
o Patience and resourcefulness