Data Analyst – Solutions & Transformation Unit – GE

IFC a member of the World Bank Group is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

The IFC Controllers Department (CNT) is responsible for effectively and efficiently managing IFC’s Financial Operations (loan, equity and short-term finance operations, and back-office treasury support operations), Financial Reporting (including reporting and analysis, portfolio review, investment accounting and accounting policy), Internal Controls, and Financial Integration, Systems and Projects. The Department comprises approximately 140 diverse and highly skilled staff, based in Washington DC, and Chennai.

The Solutions & Transformation (CNTST) unit within the Controllers Department focuses on combining business, technology, & delivery expertise to support, drive, & enable CNT’s business & digital transformation, that support decision making in line with IFC’s strategic priorities. Team provides leading capabilities in intelligent automation, process excellence, and data delivering value across CNT & the institution. Intelligent Automation team’s focus is to build end-to-end automation using WBG-supported platforms, for CNT processes with structured, semi-structured, or unstructured data. Leveraging AI, Machine Learning, and Search Technologies, we create solutions that enhance productivity, improve decision-making, and increase automation, strengthening our digital landscape. Our team supports systems using traditional machine learning and generative AI models, streamlining operations and empowering Controller’s units to automate processes and make data-driven decisions.

CNTST has co-located some aspects of its work program to IFC’s Chennai Office (CNTCO), who have recruited staff in the IFC Systems & Transformation, Chennai (CNTSC) to deliver their work program.

Roles and Responsibilities

The successful candidate will be responsible for the automation development & support for business requirements/projects initiated for the CNT units. He/ She is expected to independently undertake and deliver on specific substantive pieces of work assigned, in coordination with the relevant teams in CNT and across the World Bank Group including, but not limited to:

• Collaborate closely with the Team Leads, Trained users and CIT to drive and provide training and support to staff on the use and adoption of data tools (e.g., Alteryx, Power BI, Power automate and Power Apps).

• Familiarity with SQL, Python and cloud technology (Azure, Databricks, etc.) is preferred.

• Support the training of business and other partners/stakeholders on Automation tools, products, and features, while guiding and assisting other team members involved in automation projects.

• Support the integration of generative AI technologies into business processes, focusing on learning about automation and scalability.

• Work with business units to gather and document user requirements for analytics or AI Proof of Concept (POC) developments.

• Help in transitioning POCs into operational solutions, utilizing frontend tools such as Power BI for implementation and visualization.

• Support in configuring widgets, curating the page contents as a Publisher and provide solution for user friendly widgets for configuring intranet webpages.

• Support development of applications and dashboards for various work program deliverables and initiatives.

• Support regular stakeholder engagements through meeting preparations and follow-ups, helping to ensure project alignment and addressing any concerns.

• Help ensure that all client commitments are met and participate in resolving issues to maintain strong client relationships.

• Assist in generating and delivering reports that detail project progress, challenges, and outcomes.

• Provide responsive support for ad-hoc project needs, demonstrating flexibility and eagerness to learn in a fast-paced environment.

• Design presentations or communication material to promote our products and services.

Selection Criteria

• Bachelor’s or Master’s degree in Finance, Business or Engineering.

• Minimum of 2 years of relevant professional experience in data prep, data analytics, data visualization and automations using various tools such as Alteryx, Power BI and other low code/no code solutions.

• Extensive experience in Office 365 including Power Platforms, SharePoint Online.

• Provide guidance, support, and training to end users, content managers, site owners and support staff as needed on items related to set-up, design, content management, permissions, site ownership, document management etc.

• Familiarity with Generative AI technology and its applications.

• Ability to solve problems, strong organizational, research and analytical skills.

• Excellent written and verbal communication skills, with the ability to convey complex issues concisely to senior management, colleagues, and clients.

• Knowledge of IFC systems, procedures, and policies would be advantageous (systems such as SAP, ACBS, Investran, Quantum, and Summit).

• Strong teamwork orientation, good interpersonal skills, and ability to deal sensitively in a multi-cultural environment and build effective working relations with clients and colleagues.

• Ability to prioritize, work well under pressure and capably manage/juggle multiple projects with tight deadlines, excellent time management skills and a keen sense of priorities.

• Ability to work independently, take initiative, and anticipate and respond quickly to situations.

Controllers Department Competencies

• Client Understanding and Advising: Advises the clients and helps them think proactively about how to best meet their current and future needs, taking into considerations the real underlying issues. Works across CNT and with other VPUs to define client needs and develop the right solutions to meet those needs. PLUS: Provides recommendations to multiple VPUs that can add value to customers beyond normal offerings.

• Broad Business Thinking: Maintains an in-depth understanding of key business issues. Sets clear explanations for the integration and alignment of CNT solutions with business functions. PLUS: consider WBG wide implications in decision making to ensure consistency across WBG. Sponsors long-term VPU-wide initiatives.

• Information Technology and Systems: Demonstrates understanding of the functions and operations of pertinent IT systems and applications. Provides inputs to IT system enhancement efforts based on day to day working experience and knowledge of the systems.

• Analytical Thinking: Coordinates the information gathering and reporting process. Reviews trends and compares to expectations. Conducts analysis to define problems and prepares responses to anticipated questions.

• Policies and Procedures: Demonstrates thorough knowledge of policies and procedures in related fields.

• Risks and Controls: Leads by example and serves as best practice champions in completing internal control procedures, including understanding impact beyond own immediate functional areas.

• Communication: Adapts the communication style appropriate for the intended audience. Adopts an inclusive approach to communication as is appropriate to the situation, so as to ensure adequate stakeholder participation. Presents information effectively and encourage feedback.

• Project Management: Understands and utilizes the concepts of project management, as they relate to implementation of a project.

Salary and Benefits (What IFC offers)

The International Finance Corporation offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; paid leave, including parental leave; and reasonable accommodations for individuals with disabilities. Explore the full range of our worldwide benefits here: www.ifc.org/en/about/careers/benefits.

The World Bank Group is committed to providing competitive compensation and transparency in salary ranges. For most of our positions, we generally offer starting salaries between the minimum and the midpoint of the salary scale, commensurate with your skills, experience, and qualifications. For more information visit the WBG Compensation Scales site.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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