Job description
- Australia’s largest organisation supporting people with eating disorders and body image concerns.
- Surrounded by passionate and supportive colleagues.
- Exciting new permanent part time 0.8 FTE role
- Great workplace culture, employee benefits and salary packaging options.
- Office based in Crows Nest, NSW, with option to work from home flexibility.
Are You Ready to Help Make a Change?
Butterfly Foundation is Australia’s national charity for eating disorders and body image issues, providing a voice for those affected and the people who care for them. Eating disorders are severe and complex mental illnesses with physical complications, and the medical, psychological, physical and social consequences can be long term and for many, life threatening.
Butterfly advocates for improved services from government, health and mental health organisations, and the eating disorder sector, raising awareness in the media and via community engagement. Butterfly runs Australia’s only national Eating Disorders Helpline, seven days a week; evidence-based clinical treatment and support programs; and delivers prevention initiatives in schools and the community to combat negative body image issues.
About the Role
The Data and Insights Analyst sits within the Finance and Admin team providing centralised data management support across the organisation. This role will have a particular focus on supporting our fundraising team to enhance donor engagement, improve campaign performance, and maximise fundraising outcomes. The Data and Insights analyst will be in instrumental in extracting, analysing, and interpreting data to drive actionable insights and strategic decision-making.
Accountabilities and Responsibilities
- Collect, clean and segment data from multiple databases, spreadsheets and third-party platforms
- Perform data analysis to identify patterns, and trends
- Develop and maintain data dashboards, reports and visualisations to communicate insights and findings to stakeholders
- Collaborate with cross-functional teams across Butterfly to understand their data needs and provide relevant insights
- Continuously monitor and analyse key performance indicators (KPI’s) and metrics to identify areas for improvement and optimisation
- Promote and enforce data governance policies, standards and best practice
- Implement data quality checks and validation processes to ensure data accuracy and completeness
- Provide training and support to end users, refining process to enhance user experience and address pain points
Selection Criteria
To see the FULL Selection Criteria, please view the Position Description on our website: butterfly.org.au/careers.
Essential:
- Comprehensive understanding of data management best practices, including data governance, and compliance with relevant regulations
- Proven expertise in data management and migration processes, including segmentation, data cleansing and extraction, ensuring accuracy, integrity, and completeness of migrated data sets
- Experienced in Power BI and data visualisation, adept at transforming complex data into actionable insights
- Extensive and practical database management experience
- Excellent problem-solving skills, analytical skills and attention to detail.
- Strong communication skills to interact effectively with both technical and non-technical stakeholders.
- Excellent time management and organisational skills.
- Ability to manage multiple tasks and projects simultaneously.
- Working with the fundraising team to create automated workflows and assist in the development and implementation of donor journeys
- Work with fundraising to define data segmentation for appeals and other fundraising activities
To Apply
All applicants should supply their resume, and must address the Selection Criteria as detailed in the Position Description in a separate cover letter.
Applications which do not address the selection criteria will not be considered.
Applications can be submitted by email to Human Resources via the Apply Now link.
Please note that if we receive a high level of applications, the vacancy may close earlier than stated. Therefore, we would encourage you to submit your application as soon as possible.