Data Management Assistant (2 positions)

Business Management  

Customer Satisfaction/Client Management 

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of  

customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. 

Business Management 

Digital Awareness and Literacy 

Ability and inclination to rapidly adopt new technologies, either through skillful grasping their usage or through understanding their impact and empowering others to use them as needed 

Digital & Innovation 

Tech literacy  

Ability to apply new digital tools or adapting their original use to create new insights, fresh perspectives or develop solutions.  

Understand the potential as well as the limitations of certain technological developments; being able to identify how technology can add value when it’s used as a “”means to an end””. 

Communications  

Digital asset management  

Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media  

Information & Technology 

Data management & Analytics 

Knowledge in data management, data sciences, ability to structure data, develop dashboard and visualization. Design data warehouses, data lakes or data platforms concepts. Familiarity with Machine leaning, natural language processing or generation and the use of artificial intelligence to support predictive analytics. CDMP or TOGAF9 or equivalent certification desirable.