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Qualifications

PURPOSE OF THE POSITION

To support the WHO Representative’s Office needs for information technology and Data Management including installation, maintenance and proper use of data resources at the WR Office, support in the assessment and verification of project infrastructure and applications at WRO and country project.

DESCRIPTION OF THE DUTIES 

1.         Provide information technology and Data Management support to Primary Health care program including software installation and updates specifically dealing with troubleshooting of database management.

2.         Support the Primary Health care Program in the implementation, management and upgrade of the national health system database.

3.         Support WHO Jordan office in the development and upgrading of required databases for administration procedure application.

4.         Develop, update information on Primary Health care program according to the need of selected programs for WHO.

5.         Assist in training national MoH program’s staff on WHO different software’s, maintenance of Global Database Registration System.

6.         Assists in the implementation of E-health activities at the country level in collaboration with the Regional Office.

7.         Prepares and verifies reports of newly received data processing software for the WR Office and other WHO supported projects and dispatch them to the Regional Office

8.         Conducts assessment and evaluation of ICT needs in support of WR office and national health programmes and communicates results to the Regional Office for coordination and approval of action.

9.         Analysis of needs, definition of requirements, software development, testing and deployment in support of national health programmes using industry standards.

10.     Coordinates with the ITT at the Regional Office, the installation, set up, implementation, and training for computer applications to facilitate workflow and implementation of technical programmes.

11.     Based on needs assessments, conduct related training sessions for staff and non staff, resulting in better use of IT resources

 

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary education; Training in area of informatics or telecommunication.
Formal training on Windows Operating Systems family; Formal training on MS Office Suite.

Desirable: University degree in computer science, computer engineering, or related field is an asset.

 

Experience

Essential: At least eight years of progressive experience in operation of computers, hardware maintenance/trouble-shooting and software support.

Desirable: Relevant experience in the UN system.

 

Functional Knowledge and Skills

–             Good knowledge of microcomputer operations;

–             Excellent knowledge of Windows Operating Systems and Windows based networking environment;

–             Excellent knowledge of Windows based back office and desktop applications;

–             Knowledge of basic telecommunications technologies and Internet based protocols.

WHO Competencies

1)          Teamwork

2)          Respecting and promoting individual and cultural differences

3)          Communication

4)          Ensuring the effective use of resources

5)          producing results

 

USE OF LANGUAGE SKILLS

Essential: Expert knowledge of English and Arabic.

Other Skills (e.g. IT): Proficiency in Microsoft Office.

 

REMUNERATION

Remuneration comprises an annual base salary starting at JOD 20,280 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

– This vacancy notice may be used to fill other similar positions at the same grade level.

– Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that:

1 -Your profile on Stellis is properly completed and updated.

2- All required details regarding your qualifications, education, training and experience are provided under relevant sections.

3- Your experience records are properly entered with elaboration on tasks performed at the time.

– Enhanced WHO Global Competency Model:

https://www.who.int/publications/m/item/enhanced-who-global-competency-model

– Only candidates under serious consideration will be contacted.

– A written test may be used as a form of screening.

– In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

– Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

– Staff members in other duty stations are encouraged to apply.

– For information on WHO’s operations please visit: http://www.who.int.

– WHO is committed to workforce diversity.

– WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

– WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

– WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

– This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.