Data Management & Reporting Officer (HP)

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Data Management and Reporting Officer reports to the Protection Team Leader and reports technically to the Field Programme Support Officer.

Responsibilities

Provides detailed information management, monitoring and reporting services for protection mainstreaming and integrated programming and coordinates with Headquarters, including the IT Service Centre in Gaza, in ensuring that databases meet the needs of the Protection Unit and Programme Support Office. Prepares infographics and reports, including the compilation and collating of information, indicators’ achievements to submit to the Strategic Plan (2023-2028); prepares and reviews all other reports, including those related to the monthly snapshot, monthly summary, ongoing Emergency Appeal indicators, Syria Emergency Appeal, and the like; compiles inputs on best practices and lessons learned. Produces protection and humanitarian principles and other relevant technical/programmatic reports, including international human rights mechanisms, UN, donors, other reports and ad hoc requests on international human rights and protection issues and the living conditions of Palestine refugees and their access to services. Supports engagement with end users to support value-added business process improvements that will contribute to enhanced Agency performance and data transparency to support evidence-based decisions (i.e., in particular using combined data streams to generate more detailed profiles sourced from different systems). Develops and maintains detailed information and project management set milestones and monitors progress against set timelines and resource availability and requirements throughout the project period and lead knowledge management best practices within the Field Office. Prepares reports on integrated checks and violations of humanitarian principles in UNRWA installations and premises. Leads, monitors and reports on protection and humanitarian principles and other programmatic data, including relevant trend analysis; prepares reports for UNRWA management and for other purposes, including ad-hoc inquiries from various internal and external stakeholders; coordinates data integration, completeness and accuracy across enterprise systems and reports to enable monitoring on the proper use of the Agency’s contract modalities as well as other areas identified by the Executive Office and the Protection team Leader. Manages the design, creation, implementation, maintenance and support to a variety of moderate to complex reports; develops and updates dashboards to assist HQ and JFO in workforce planning, monitoring, internal/external audits and donor requests for information, utilizing appropriate reporting and visualization tools; researches and supports Protection and Humanitarian Principles staff in the identification of best-fit technology solutions and analytics, best practices and innovations. Provides other operational support as required, particularly to address gaps in humanitarian and emergency operations.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default . Relating and Networking Planning and Organizing Analyzing Learning and Researching Applying Technical Expertise For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

An advanced university degree (Master’s or equivalent) from an accredited educational institution in Information Management, Computer Science, Data Science, Statistics, GIS, Engineering, or a related discipline.

Job – Specific Qualification

Not available.

Work Experience

At least five years of relevant experience in data management, project management and drafting reports is required. One year of practical data management and reporting experience, preferably in humanitarian and human rights issues and drafting official reports is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. An advanced university degree (Master’s or equivalent) from an accredited educational institution in Information Management, Computer Science, Data Science, Statistics, GIS, Engineering, or a related discipline is required.

Languages

Excellent command of written and spoken English is required. Working Knowledge of Arabic Language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and duration: Temporary Appointment until 31 December2024, with the possibility of further extension, subject to availability of funds, need and performance. Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for a temporary appointment to the same post or a similar post. Equivalency: A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.