Data Solutions Analyst

Job title:

Data Solutions Analyst

Company

McDonald’s

Job description

Company DescriptionMcDonald’s has run its business in the UK since 1974 and celebrates its 50th anniversary this year. The business currently operates over 1,450 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 177,000 people.McDonald’s UK & Ireland has a proven track record of investing in the development of its employees and offering flexibility as part of its dedication to being a modern and progressive company. Every year, it invests over £40 million in developing people, giving every one of its employees the opportunity to take part in structured training.McDonald’s buys ingredients from over 23,000 British and Irish farmers and spends over £1.1billion annually on its food and packaging requirements. McDonald’s is committed to supporting British and Irish farmers to ensure it can continue to source many of its ingredients from the UK and Ireland.McDonald’s is a market leader in its field, striving for the highest standard of quality, speed and restaurant experience. Re-generation of our restaurant infrastructure, covering digital ordering, re-imaging and dual-point service make working at McDonald’s more exciting than ever!We are dedicated to using our scale for good: good for people, our industry and the planet. From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.
We’re a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy. Joining McDonald’s means thinking big every day and preparing for a career that can have impact around the world.Company Vision and Culture…Our Global vision is to build a better McDonald’s and, in the UK, and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.
McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better togetherJob DescriptionThe OpportunityThe Data Solutions Analyst role is an exciting opportunity to make a meaningful impact within a growing team, with potential for future growth and development.The role of Data Solutions Analyst is about much more than analysing. You’ll be engaged at every step of the data value-chain, facilitating the transformation of raw data into valuable data solutions. Think of yourself as the ‘Data Shepherd’, guiding and channelling data safely along the path to becoming valuable business solutions!Your overall objective will be to ensure that data solutions fulfil business needs. You’ll achieve that by monitoring data quality, supporting data issue resolution, brokering collaboration between business and Technology teams, and facilitating data solution development.To be successful in this role, you only need to have basic knowledge of data systems, governance, and technologies. But you will absolutely need to balance your ability to apply your own initiative and work autonomously, with a willingness to seek out guidance and accept supervision from your Manager. This role is best suited to someone with an outgoing personality, who enjoys meeting people leading conversations, because as well as collaborating with your peers, you’ll also need to proactively and energetically bring Technology and business teams together to streamline work on data projects.On a day-to-day basis, you’ll be accountable for enforcing data governance practices, ensuring data compliance, and collaborating with various business stakeholders to maintain data integrity. This role is instrumental in enhancing the efficiency and effectiveness of our data operations, and ensuring that our data products are reliable, compliant, and valuable to the business.If you excel in this role, then over time you’ll become someone who is known for helping McDonald’s to ‘get data done’, and other people will seek you out for help with their data issues and requirements. That reputation combined with the broad experience you’ll have acquired, means you’ll be ideally placed for further progression in your data career.What will my accountabilities be?
Data Governance & Support:

• Assist with incidents by identifying the root cause of data quality issues, driving issue resolution, and implementing technical and process improvements to prevent recurring issues and future failures.
• Enforce data governance practices, ensuring corporate data meets regulatory and compliance standards, including data ownership, retention, and access controls
• Maintain regular communication with business, technology, and data teams to ensure alignment and collaboration
• Collaborate with Data Architect, ensuring all changes are clearly documented by updating conceptual and logical models, and aligning data catalogues, definitions and lineage
• Work closely with our global data governance, products and platforms and enablement team on alignment activities
• Identify, analyse and document the impact of changes proposed by projects or initiatives

Data Analysis & Insights:

• Oversee the transformation of raw data into actionable business insights for internal customers
• Collaborate with broader business reporting teams to enhance data quality and uphold standards
• Prepare stakeholder reports using the latest data representation tools and techniques to effectively communicate findings to diverse audiences, including colleagues in other McDonald’s markets and the Global function
• Facilitate requirements gathering meetings to ensure clear and comprehensive documentation
• Collaborate with engineers and management to identify and implement process improvements, propose system modifications, and supporting data governance strategies
• Ensure information is vetted for accuracy before sharing any reports or communications with stakeholders.

Supplier Management:

• Maintain positive relationships with our suppliers to ensure their support aligns seamlessly with data strategy and company objectives and requirements
• Identify and prioritise potential data-related risks associated with vendors, implementing strategies to mitigate these risks effectively

Other Duties:

• Effectively manage individual assignments and responsibilities, including setting milestones, managing tasks and actions, and coordinating the execution of plans within specified timelines and stakeholder quality expectations
• Serve as the primary point of contact for colleagues seeking assistance with technical data enquiries
• Ensure the Data backlog and Data Knowledge Hub are regularly updated to maintain departmental efficiency and operational continuity
• Maintain the integrity and performance of Data products, through regular product health checks
• Assist Data Enablement Consultant in ad hoc duties to facilitate departmental operations and initiatives

What Team will I be a part of?The Data Solutions Analyst will report to the Data Enablement Consultant and operate as part of the wider Cyber Security and Data team within the Running Great Restaurant Technology team.Who are my customers?Customers of this role will include:

• Data owners and business leads from broader business, technology and data teams such as:

• Business stakeholders: Business Strategy & Insights, Restaurant Solutions Group, People, Marketing & Digital, Finance, Supply Chain
• Technology: Cyber Security, Service Operations, Asset & Configuration Management, Supplier Management, Deployment & Testing, Innovation & Adoption
• Change Management: Portfolio Management Office
• Global: Colleagues in other McDonald’s markets and those working in global and segment functions such as Enterprise Data Governance, Data Products, Back Office & Data Enablement, Reporting Hub, Data Platform & Architecture and GDW RunOps
• Our vendors and suppliers

QualificationsWhat background do I need to have?Essential requirements

• Strong technical acumen with a proficiency in relevant technologies and the ability to apply them to solve problems
• Strong demonstrated experience in a data related field such as Data Governance, Analytics, Business Intelligence (BI), Data Engineering, Data Operations and Data Product teams
• A bachelor’s degree in a data-related field such as Data Science, Computer Science, Information Technology, or a related discipline is preferable. However, equivalent certifications or relevant qualifications in Data & Information Technology will also be considered.
• Proficient in a variety of data technology and platforms such as MicroStrategy, Tableau, Talend (ETL), Data Movement, Data Warehousing, Cloud technologies (AWS, Azure, GCP), and Data Governance and Quality tools
• Experience using SQL and Microsoft Office, including Visio, PowerPoint & Excel
• Experience writing and implementing business requirements, process maps, user stories
• Strong analytical and problem-solving skills, with meticulous attention to detail
• Excellent stakeholder management and communication skills with an ability to produce reports, documentation, and communicate with audiences at all levels.
• Ability to effectively communicate complex technical issues to non-technical colleagues
• Self-starter with the ability to work independently and collaboratively across functional teams
• Strong organisational skills with ability to work under pressure, prioritising tasks, and delivering data requests within agreed timelines
• Working knowledge of consulting and project management techniques/methods
• Dedicated to understanding business needs and achieving results that positively impact business performance
• Possesses a strong work ethic and focuses on delivering business outcomes

Some experience of desirable

• Experience in Agile methodologies
• Background in Retail and Hospitality sector
• Experience working in large-scale data transformation initiatives
• Familiar with AI technologies

Knowledge of but not essential

• Familiar with programming languages such as Python
• Service Now
• Miro
• Smartsheet
• Jira & Confluence
• Collibra & LightUp

Additional InformationAt McDonald’s we are People from all Walks of Life…People are at the heart of everything we do and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers.We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers give us strength.We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”#LI-Hybrid

Expected salary

Location

London

Job date

Fri, 12 Jul 2024 22:26:51 GMT

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