DEMAC Community Engagement Officer

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Description

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The DEMAC Community Engagement officer for Ukraine will play a critical role in supporting Diaspora Organizations humanitarian response in Ukraine and in building relations between the diaspora organisations and local Ukrainian NGOs to allow for more effective communication and collaboration through innovative tech-solutions.

The DEMAC Community Engagement officer role is a new role that is focused on the community engagement for this app project and might evolve due to the volatile context in Ukraine.
The main task will include (but will not be limited to):

• Support Community Engagement Building between Ukrainian diaspora organizations globally and local Ukrainian NGOs to create trust for technology-based network building through an App.
• Identification of relevant diaspora and local organizations (criteria based on countries of residence; oblasts, technical access, smartphone users, non-smartphone users) for testing that align with a diverse representation of users (youth, women, men, elderly)
• Planning and managing all community engagement activities, such as organizing online and in-person consultation meetings and workshops with diaspora and local organizations to test the performance, features and usability of this app for skills and knowledge exchange for humanitarian response
• Development of the App test plan that includes testing objectives, scope, interviews and focus group questions and schedule.
• Facilitating participatory approaches to gather evaluation and feedback from users to compare use of the app with expectations.
• Ensuring appropriate and effective evaluation of consultations and workshops, monitoring and reporting outcomes to share with developers and Project Team
• Working closely with DEMAC Technical Project Officer and Project Lead to communicate useful information for software developers to develop the app accordingly to the user’s needs.
• Other relevant tasks related to the project implementation and DEMAC activities.

About you:

• To be successful in this role, you excel in mobilizing and working with a broad range of actors. All employees should master DRC’s core competencies: Communicating, Taking the lead, Collaborating, Striving for excellence and Demonstrating integrity.

Moreover, we also expect the following:
To be successful in this role, you excel in mobilizing and working with a broad range of actors. Moreover, we also expect the following:

• Relevant experience in community engagement and civil society engagement for humanitarian response
• Solid experience in participatory approaches and facilitation skills (events/meetings/trainings)
• Excellent communication and inter-personal skills
• Understanding of technology-based network building through Apps or other digital platforms Relevant experi-ence in project management
• Cultural and gender sensitivity
• University degree or higher education – preferably in social sciences, development studies, humanitarian stud-ies
• Full proficiency in written and spoken English
• Full proficiency in spoken Ukrainian (ability to write Ukrainian an advantage)
• Strong interest with matters relating to civil society, diaspora, forced displacement and humanitarian work
• Proactive, results driven and perseverant

Source: https://job.drc.ngo/jobs/job?id=169989

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