Deployment Manager – Global Nutrition Tool

Location

Global Support Office (GSO) position located in Switzerland with up to 30% estimated travel to countries for deployment. Swiss or eligible EU citizens, those with valid work permit for Switzerland, can apply.

Starting Date & Initial Contract Details

As soon as possible. Full-time, 12 months.

Role Overview

The Deployment Manager of the Global Nutrition Tool will be responsible for supporting all country nutrition programs in the adaptation and implementation of Medair’s new Global Nutrition Modules. The Deployment Manager will be a valuable part of the Global Nutrition Team as we seek to ensure that we have global reporting standards that facilitate quality performance monitoring and impact measurement at the country and global level.

Project Overview

Medair’s Global Support Office (GSO) provides operational guidance for country programs, along with both technical and compassionate support for our relief workers. Within our headquarters and affiliate offices, we are also responsible for promoting the work of Medair to the world, to raise and manage the funds needed to run our lifesaving and sustaining programs, and to recruit international and HQ staff.

Our Culture

Key Activity Areas

Project Management (50-80%)

• Plans and implements assigned project according to authorised scope, goals and deliverables.
• Creates schedules and project timelines, with Shared Service Center and country program teams and defines tasks and required resources
• Monitors deliverables, provides corrective action, and reports to project steering committee.
• Initiates, coordinates, and enforces systems, policies, and procedures.
• Leads effective project team meetings by stating agenda and goals. · Presents to stakeholders and reports on progress as well as problems and solutions
• Implements and manages change when necessary to meet project outputs through communication with different stakeholders
• Proactively identifies roadblocks and risks, and takes the initiative to facilitate solutions.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Share expected budget based on requested requirements and shared with country programs based on gathered requirements and initiate corrective actions when needed.
• Maintains quality service by establishing and enforcing organization standards.
• Gather lessons learned and best practices after each implementation and use those to improve the deployment process.
• Facilitates communication between Shared Service Center, country program team, IMpact project manager and relevant GSO HN Advisors on country adaptation and implementation status and timelines.

Nutrition Subject Matter (20-50%)

• Work closely with country program teams to finalize prework and participate in the technical review of Shared Service Center requests and customizations providing nutrition technical input on indicators, definitions, measurement and visualization
• Liaise closely with the responsible GSO HN advisor for review of prefinal indicator lists, adaptations and dashboards
• Ensure with Shared Service Centre country customizations link to Global Nutrition Dashboard
• Assist country program teams as needed with nutrition data testing and cascaded sectoral training

Innovation/changes 

• It is expected the individual will stay abreast of global nutrition indicators and evolving measurement methodologies.

Team Spiritual Life

• Reflect the values of Medair with team members, local staff, beneficiaries, and external contacts.
• Work, live, and pray together in our Christian faith-based team settings. Fully contribute to the rich spiritual life of your team, including team devotions, prayers, and words of encouragement.
• Encouraged to join and contribute to Medair’s international prayer network.

This job description covers the main tasks that are anticipated. Other tasks may be assigned as necessary.

Qualifications

• PMP / PRINCE2 / Other Project Management Certification preferred.
• Agile Certification preferred
• 3+ years’ Project Management experience is essential.
• At least 3 years’ experience in managing public health emergencies in lower income countries including collecting, review, analyzing and reporting on key nutrition indicators at PM, country HN advisor and/or GSO HN advisor level
• Experience working with Medair nutrition systems and donor reporting in country programs preferred
• Experience working with deployment of IT tools, including change management is preferred.
• Experience operating in hybrid environments including in-house and outsourced operations
• Sound knowledge of global standards on humanitarian nutrition programming indicators, monitoring, data collection and reporting
• Strong planning and analytical skills.
• Experience in database management and mobile technologies.
• Demonstrated continuous improvement and project delivery skills.
• People management and project management skills.

• Excellent communication skills, especially in explaining complex technical concepts to senior management and business users.
• Good negotiation skills. Problem solver, dynamic, mature.
• Effective contract and vendor management skills.
• Knowledge and experience of change management.
• Strong Christian commitment.
• Resourceful, clear and concise communications and constantly strive for improvement instead of status quo.
• Dedicated, user-focused, results-oriented.
• Open and honest and willing to admit areas of weaknesses and motivate team members to work towards organizational goals. Conflict management skills.
• Capacity to work under pressure and manage self and team to perform under pressure in environments of rapid change and conflicting demands and crisis management. Creative, open-minded, flexible, self-starter and self-learner.
• Actively looking for ways to improve support to meet users’ needs.
• Willingness to be stretched professionally, personally, and spiritually.

What is the ROC and why is it required?

Experience

• PMP / PRINCE2 / Other Project Management Certification preferred.
• Agile Certification preferred
• 3+ years’ Project Management experience is essential.
• At least 3 years’ experience in managing public health emergencies in lower income countries including collecting, review, analyzing and reporting on key nutrition indicators at PM, country HN advisor and/or GSO HN advisor level
• Experience working with Medair nutrition systems and donor reporting in country programs preferred
• Experience working with deployment of IT tools, including change management is preferred.
• Experience operating in hybrid environments including in-house and outsourced operations
• Sound knowledge of global standards on humanitarian nutrition programming indicators, monitoring, data collection and reporting
• Strong planning and analytical skills.
• Experience in database management and mobile technologies.
• Demonstrated continuous improvement and project delivery skills.
• People management and project management skills.
• Excellent communication skills, especially in explaining complex technical concepts to senior management and business users.
• Good negotiation skills. Problem solver, dynamic, mature.
• Effective contract and vendor management skills.
• Knowledge and experience of change management.
• Strong Christian commitment.
• Resourceful, clear and concise communications and constantly strive for improvement instead of status quo.
• Dedicated, user-focused, results-oriented.
• Open and honest and willing to admit areas of weaknesses and motivate team members to work towards organizational goals. Conflict management skills.
• Capacity to work under pressure and manage self and team to perform under pressure in environments of rapid change and conflicting demands and crisis management. Creative, open-minded, flexible, self-starter and self-learner.
• Actively looking for ways to improve support to meet users’ needs.
• Willingness to be stretched professionally, personally, and spiritually.