Deputy Director, Performance Enablement

Background:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 27 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

Job Overview:

Are you passionate about IRC’s mission, making a positive impact on engagement and seeing an improvement in people’s work lives? Then join us! The mission of the Learning and Development (L&D) team is to take the IRC’s people to the next level. We improve the capability of IRC staff by providing language, culture and technology-appropriate processes, tools, training, and guidance for individuals to advance their performance, skills and contributions.

The Deputy Director of Performance Enablement will have responsibility for driving engagement with direction and philosophy for performance at IRC and accountability to performance standards for our global staff. They will design, develop, and deliver performance enabling interventions, using innovative, user-centered design and tools, to intentionally build environments that cultivate individual motivation and resilience needed to aim higher, solve challenges, and engage in continuous learning.

Major Responsibilities:

• Lead all operational aspects of the Global Performance Management program, online in Workday and in paper formats. In coordination with HR Operations, identify and implement improvements to performance tools in Workday. Explore additional tools to drive performance processes. Collaborate with Compensation team to better define and support the relationship between performance and salary planning.
• Integrate the IRC Values, Success Model and Leadership Standards, across the performance ecosystem to enable better organizational outcomes. Actively seek opportunities to use the Learning & Development portfolio such as onboarding and manager training to amplify inclusive performance practices.
• Support the development of a programmatic approach to a feedback based inclusive performance culture. Build adaptive performance enablement practices, and solutions that have applicability across the diverse work realities of IRC’s global staff.
• Responsible for identifying and integrating online and offline opportunities to reduce bias in the evaluation process.
• Support development and implementation of solutions that address the authority, feedback, and decision-making distribution between managers and employees to balance the power dynamic and drive transparency, ensure fairness, and foster employee engagement and growth.
• Build and engage with diverse network perspectives as input in the development of performance management resources and materials, including voices from different cultural, social, and historical contexts, and ensure they are accessible to all staff, in a multilingual format.

Key Working Relationships:

Direct Reporting: Director, Performance Enablement

Internal: People and Culture Partners, Learning and Development team, HQ functional teams.

External: N/A

Job Requirements:

• Minimum of 10 years of validated experience in designing, scaling and implementing performance management process in a globally dispersed organization
• Proven track record of effectively utilizing HRIS platforms like Workday to streamline and enhance performance management processes
• Excellent project management and organizational skills. Attention to detail and able to prioritize multiple tasks and projects.
• Strong communication, facilitation and presentation skills.
• Globally oriented/minded, culturally curious and emotionally intelligent. Able to effectively operate within a multi-cultural environment and with all levels of the organization.
• DEI expertise in the humanitarian sector a plus

Language Skills:

• Excellent spoken and written English and knowledge of one additional language (French, Spanish, Arabic) a plus

Working Environment:

• Standard office work environment and eligible for hybrid and fully remote work.