Deputy Director, Program & Partnerships

Position description

The Deputy Director, Program & Partnerships is a key leader on Baltimore’s Senior Leadership Team, reporting directly to the Regional Executive Director. This role is responsible for leading both volunteer recruitment strategy and program implementation, ensuring seamless coordination and maximum regional impact. The Deputy Director oversees Program and Mentor Recruitment (4-5 staff), aligning mentor recruitment, corporate partnerships, and high-quality program execution. Additionally, this leader will drive a strong and inclusive team culture, fostering collaboration across functions and ensuring all staff are working in sync toward shared outcomes.

A critical focus of this role is to develop and implement a Baltimore-specific recruitment strategy, leveraging data analysis, corporate partnerships, and community engagement to meet ambitious mentor recruitment goals. Additionally, the Deputy Director will be accountable for programmatic outcomes, including student engagement, mentor-mentee relationship quality, and partnership success, ensuring the region delivers on its mission. The ideal candidate will have prior success leading cross-functional teams, a track record of driving shared outcomes, and extensive familiarity with the Baltimore landscape—including corporate relationships and youth development/college access initiatives. The Baltimore region has a budget of $1.2M, with a strategy to partner with 3 schools in the next academic year, requiring recruitment of 200-250 mentors.

Strategic Leadership & Team Management (40%)

• Lead and support the Director of Program in ensuring high-quality program implementation, strong school/district partnerships, and achievement of key programmatic outcomes such as student engagement and post-secondary readiness;
• Manage Mentor Recruitment, ensuring a strategic and targeted approach to volunteer mentor recruitment;
• Drive a collaborative, high-performing regional team culture, fostering shared accountability and strong cross-functional communication;
• Provide coaching and professional development to direct reports, ensuring they have the tools and support needed for success;
• Develop and implement systems that enhance collaboration between program and recruitment teams.

Volunteer Recruitment & Baltimore-Specific Strategy (30%)

• In collaboration with the National Program & Partner Success team (PPS), develop a data-informed recruitment strategy tailored to Baltimore’s specific market needs, ensuring recruitment goals are met;
• Conduct a comprehensive analysis of recruitment efforts in Baltimore to identify gaps and opportunities;
• Strengthen partnerships with local organizations, corporations, and community groups to expand volunteer outreach and engagement;
• Implement real-time data tracking and analysis to assess recruitment effectiveness and make necessary adjustments;
• Clearly document and communicate an evolving recruitment strategy that reflects regional considerations and best practices;
• Increase engagement from local organizations to drive mentor recruitment and retention.

Corporate Partnerships & Community Engagement (15%)

• Partner with the Executive Director to cultivate and manage corporate partnerships that serve as key recruitment pipelines;
• Engage corporate and civic leaders in mentor recruitment efforts, ensuring alignment with their CSR goals and organizational mission;
• Represent the organization at corporate, community, and networking events to enhance visibility and engagement;
• Collaborate with the National Development and Marketing & Communications teams to amplify volunteer engagement and recognition efforts.

Operational Alignment & Impact Measurement (15%)

• Ensure seamless coordination between recruitment and program teams to optimize volunteer placement and program success;
• Utilize performance metrics to inform recruitment strategies, program improvements, and resource allocation;
• Monitor and report on key performance indicators, ensuring transparency and accountability in recruitment and program execution;
• Lead programmatic strategy to improve student engagement, mentor retention, and school partnership effectiveness.

Qualifications

• Minimum 7+ years of leadership experience, including at least 5 years of managing cross-functional teams to drive shared outcomes;
• Proven ability to develop and execute large-scale volunteer recruitment strategy or similarly aligned work, such as large-scale fundraising or development, ideally in Baltimore or a similar urban market;
• Strong background in strategic marketing, volunteer engagement, business development, or sales;
• Extensive knowledge of the Baltimore corporate and nonprofit landscape, including established relationships in youth development and college access;
• Experience building and managing partnerships with corporations, community organizations, and educational institutions;
• Data-driven decision-maker with experience using analytics and performance tracking to inform strategy;
• Excellent communication and relationship-building skills, with the ability to inspire and motivate diverse stakeholders;
• Prior experience in nonprofit leadership, particularly in youth development, education, or mentorship programs, is strongly preferred;
• After hours, weekends, and in-person work will sometimes be required;
• Bachelor’s degree required.

Application instructions

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