Deputy Head of Mission for Support – VENEZUELA – based in Caracas

Fixed Term Contract / 12 months

Starting Date: ASAP

With its 40 years of experience, Première Urgence Internationale :

• Supports close to 6 millions beneficiaries
• With more than 100 Millions € yearly budget
• Present in 22 countries, on 5 continents

Thanks to the work and commitment of :

• More than 2000 national staffs
• Around 200 expatriates from 45 different nationalities
• And 90 employees at HQ

PUI works in 10 areas of intervention and distinguishes itself by the implementation of an integrated approach in its response. This method aims to identify and understand the needs of all those affected by a crisis. Our teams come together to bring a rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity.

Learn more on our history, our values, our areas of intervention.

Focus on our activities in VENEZUELA

PUI has been addressing humanitarian needs in Venezuela since 2019. The organization is framing its intervention through an integrated health, nutrition, MHPSS, protection and WaSH approach. PUI coordinates its programs within the humanitarian cluster system, establishing multi-sectoral partnerships with both national and international NGOs. Projects are implemented in highly populated urban vulnerable areas as well as in hard-to-reach rural and indigenous communities, supporting both fixed and mobile health clinics. The mission is growing, differentiating its donor portfolio, sectors of intervention and areas of implementation, focusing on increasing the quality of its programming.

What about the Deputy Head of Mission for Support ?

As Deputy Head of Mission for Support, you will ensure the daily functioning of the mission, you will be responsible for the successful operation of programs of PUI by overseeing and ensuring quality and efficient support services.

For this purpose, you will be responsible for :

• Administrative / Legal Follow up: You will be responsible for ensuring compliance of PUI with the country laws and regulations and will be the focal point for all interactions with authorities.
• Support departments oversight: You will provide oversight of all PUI support functions (Logistics, Administration, Finance, Human Resources) and ensure smooth, coordinated operations, finding synergies and improvements where possible. You will ensure that your team guarantees quality HR management on the mission and that good communication is applied.
• Logistic monitoring: You will ensure that current logistics procedures follow PUI standards and formats, and are in accordance with donor rules and regulations, overseeing and implementing an effective and efficient supply chain.
• Administrative and financial monitoring: You will ensure that current administrative and financial procedures follow PUI standards and formats, and are in accordance with donor rules and regulations.
• Human Resources: You will supervise the HR Coordinator. You will ensure that Human Resources department provides fitted human resources on a timely manner, and conduct HR follow-up in accordance with the local regulations and PUI guidelines.
• Security: You will assist the Head of Mission in analysis and management of mission security.
• Relationship with headquarters: You will assist the Head of Mission in effectively circulating information between headquarters and the field, and ensure compliance with deadlines.
• Representation: You will assist the Head of Mission in representing the organization to partners, donors and various authorities.

The challenges that await you :

1. a) Ensuring support functions processes’ harmonization throughout the mission b) Continuous capacity-building and mentorship to national staff/NNGO’s partners c) Guaranteeing donors’ compliance

What you will need to succeed

• Training

You hold a Master‘s degree in Logistic, International Relations, Finance, Human Resources or related field.

• Experience

You are strengthened by minimum 3 years of experience in a core support function (Logistics; Finance; Administration; HR) with an international NGO and by a successful experience in expatriate team management and multisectorial programs. You already worked with Première Urgence Internationale? It would be a definite asset!

• Skills

You master team management, you demonstrate strong knowledge in donor requirements and expectations, particularly ECHO, BHA, WFP, UNHCR, CDCS, AFD and BPRM, you also have excellent writing skills (especially for proposals and reporting).

• Qualities

You have strong leadership skills and ability to make decisions, a sense of analysis (discernment, pragmatism) and synthesis. You are a good negotiator and communicator, both in writing and orally. You demonstrate organization skills, rigor, flexibility, capacity to remain calm and level-headed.

• Languages

English has no secrets for you! All the better, it is mandatory for this position. If you speak Spanish and/or French, it would be a definite asset.

A word from the manager

« Venezuela is a peculiar complex humanitarian context, which requires professionals that are keen to challenge themselves to fit in! PUI mission in Venezuela is relatively recent, but in an expansion phase. We really value the expertise new staff members can bring in to strengthen our team. This position is new and will be key to consolidate operations according to the plan. In addition, further expansions are foreseen with a diversified portfolio of donors. For this reason, we are looking for a proactive and autonomous Spanish-speaker professional, who will be able to contribute to a fast-growing and ambitious team. Are you ready to join? »

PUI will offer you

• Status : Executive with a Fixed-Term Contract
• Monthly Gross Income : 2 970,00 – 3 500,00 EUR depending on your experience in International Solidarity + 50€ per semester of seniority with PUI
• Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation
• Housing
• Daily Living Expenses (« Per Diem »)
• Break Policy : 5 working days at 3 and 9 months + break allowance
• Paid Leaves Policy : 5 weeks of paid leaves per year + return ticket every 6 months

Our commitments

Première Urgence Internationale sees diversity of nationalities, genders, beliefs, profiles and statuses among its Human Resources as a major asset for its humanitarian action, and therefore compels itself to the strict observance of the principle of non-discrimination throughout its recruitment process.

Première Urgence Internationale applies a policy of zero tolerance towards exploitation, sexual abuse and mistreatment, in all its forms, of women, children and all other vulnerable persons. It engages all its staff to promote, disseminate and respect the principles set out in its ethical charter.

Please note that Première Urgence Internationale shall not in any case request a financial contribution for administrative costs related to recruitment. Any such information would be fraudulent, please disregard it.

You recognize yourself in this profile and you adhere to our commitments ? You feel ready to take up the challenge and to join PUI great family ?