Deputy Head of Movement Operations, East and Southern Africa (ESA) (P4) Nairobi, Kenya

Position Title: Deputy Head of Movement Operations, East and Southern Africa (ESA)

Duty Station: Nairobi, Kenya

Classification: Professional Staff, Grade P4

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 02 June 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:

Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Dominica; Fiji; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion (DPMI) at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization’s programmes.

Under the direct supervision of the Head of Movement Operations Nairobi, Kenya and the general supervision of the Chief of Mission, Nairobi, Kenya, the Deputy Head of Movement Operations will be responsible for supporting the overall management of resettlement projects and movement components of non-resettlement projects throughout East and Southern Africa (ESA) under the guidance of the Head of Movement Operations, ESA.

The region supported by the Deputy Head of Movement Operations, ESA, is large in scope, comprised of numerous types of working environments that may include urban, rural and camp settings, and has a number of locations that are operationally complex and logistically challenging. This may include, but is not limited to, areas containing intra-, inter- and/or non-state conflict, areas of extreme political sensitivity and/or volatility, border regions, hardship locations and remote locations. Some of these locations currently or will in the future have sub-offices under the overall technical supervision of the Head of Movement Operations, ESA. The application of regional responsibilities will require travel to all locations of operational importance in the region for the purposes of monitoring and oversight, including to remote and hardship areas and to areas with a wide variety of security advisories, is expected.

Core Functions / Responsibilities:

1. In coordination with the Head of Movement Operations, ESA, support the oversight of IOM’s resettlement and other projects with movement operation components in ESA. Oversight includes technical assistance, staff training, development and succession planning, helping ensure all necessary resettlement support and IOM-facilitated movements, including staff travel, are carried out effectively and in an orderly manner, implementing global RMM policies and procedures, and developing and standardizing regional operating procedures, and working to prevent fraud and misconduct in resettlement and movement operations activities.
2. Support Head of Movement Operations and Movement Operations Managers in the region in developing and maintaining strong liaison with programme partners and stakeholders, relevant government authorities, and any other concerned agencies and working groups to facilitate implementation of the resettlement and other projects with movement operations component, mobilize resources, programme visibility, input into stakeholder programmes and institutional cooperation.
3. Support Head of Movement Operations in providing strategic and technical advice and oversight of IOM projects aimed at supporting orderly migration in the area of resettlement and movement operations and related elements.
4. In locations in ESA where IOM has no offices, manage resettlement and movement operations to ensure activities occur in an efficient, effective and orderly manner. This may include site visits and coordination with a range of partners, including host governments, resettlement countries, UN agencies and case processing entities such as USRAP Resettlement Support Centers (RSCs).
5. As needed, assist the Head of Movement Operations in guiding and supervising Movement Operations Managers and Officers at IOM country missions in ESA implementing the resettlement projects and other projects with movement operations activities, that include support to selection missions, work with relevant staff to ensure smooth transits, departures and arrivals, solving challenges, monitoring the administrative and logistical support provided by the IOM mission, operating efficiently within established budgetary constraints, effective work with partners and host governments, and implementation and strengthening fraud and misconduct prevention and response mechanisms.
6. Support the Head of Movement Operations, ESA, in communicating and coordinating with external partners, including the relevant UN agencies and resettlement countries. Develop and maintain a positive working relationship between Resettlement and Movement Operations staff and external counterparts.
7. Through communication with host governments, resettlement countries, relevant IOM units and other partner organizations, create, routinely update and disseminate a streamlined schedule for ESA Movement Operations that details all planned activities related to resettlement and movement operations, including activities undertaken by selection missions planned by the resettlement countries, case processing entities such as RSC, Cultural Orientation/Pre-Departure teams and the IOM Migrant Health Division (MHD).
8. In close coordination with RMM HQ, design and administer operational monitoring of IOM Movement Operations in the RMM hub and the Country Offices in ESA. Create mechanisms by which projects can be remotely monitored and establish operational standards and measures of efficiency for ESA by which projects can be evaluated.
9. Create and implement an effective feedback mechanism for IOM beneficiaries with the objective of giving beneficiaries a voice and providing them with an additional avenue for reporting issues related to IOM personnel, assistance providers, fraud and sexual exploitation and abuse. Report on and utilize the feedback to improve the delivery of IOM assistance.
10. Provide safe and secure locations for affected populations to live in, following design and implementation of operational standards for Transit Center (TC) activities across ESA, including establishing rules, regulations and standards related to such areas as health, hygiene, PSEA and security.
11. Support the Head of Movement Operations, ESA, in organizing and analysing data received by Movement Operations Managers and Officers from across the region on resettlement and movement operations activities and departures of IOM beneficiaries of any kind from ESA to the United States and other resettlement countries.
12. Represent Resettlement and Movement Operations ESA at meetings, workshops and international conferences as needed and prepare reports, briefings, background information, narratives and statistical reporting as required.
13. Proactively implement fraud prevention measures in all aspects of program delivery in accordance with IOM policies, RMM Integrity Guidelines (RMM IGs) and PRM Fraud Prevention and Mitigation Measures. Bring to the attention of the Head of Movement Operations, ESA any fraud allegations and non-compliance of staff or other areas of concern and provide plans for improvements, including QC enhancements, that will maintain the integrity of activities and improve effectiveness in ESA.
14. Suggest possible improvements to the Head of Movement Operations, ESA, in order to improve quality of IOM assistance in movement and resettlement operations, and properly support the overall development of operations staff and movements-related activities in ESA.
15. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Social Science, International Relations, Regional Studies, Business Administration, or a related field from an accredited academic institution with seven years of relevant professional experience; or,
• University degree in the above fields with nine years of relevant professional experience.

Experience

The following are highly preferable for this position:

• Transportation-related and/or management experience;
• Knowledge of and prior experience in of IOM’s Movement Operations program implementation and administrative, financial and business rules and practices;
• Experience in project cycle management, preferably in RMM programming areas;
• A demonstrated record of establishing and maintaining good working relationships with governmental and diplomatic authorities, national, regional and international institutions, as well as civil society actors; and,
• Experience serving as a donor liaison and writing donor reports.

Skills

• Strong written and verbal communication skills and the ability to effectively communicate with and lead a team;
• Demonstrated proficiency with IGator, MiMOSA, and Amadeus; and,
• Excellent computer skills and a high level of proficiency in spreadsheet and database applications.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 3

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE by 02 June 2024 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 20.05.2024 to 02.06.2024

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2024 302 Deputy Head of Movement Operations, East and Southern Africa (ESA) (P4)

Nairobi, Kenya (58858860) Released

Posting: Posting NC58858861 (58858861) Released

Posting Channel: Internal Candidates