Deputy Representative Operations – P5

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built, we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

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For every child, a chance

In Nigeria, UNICEF works in a complex humanitarian and development setting to fulfill and protect children’s rights in partnership with the government, civil society, children, and families.  UNICEF Nigeria is one of the largest UNICEF Country Offices globally – click the link to learn more about UNICEF in Nigeria: https://www.unicef.org/nigeria/

 

Background:

The fundamental and primary mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does in programs, in advocacy, and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop, and reach their full potential, without discrimination, bias, or favoritism. To the degree that any child has an unequal chance in life in its social, political, economic, civic, and cultural dimensions her or his rights are violated. There is growing evidence that investing in child survival, education and protection of a society’s most disadvantaged citizens addressing inequity not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations. In fragile and humanitarian contexts, UNICEF action is guided by its global Policy and Framework for humanitarian action:  Where humanitarian clusters are activated, UNICEF is accountable to fulfill its responsibilities as Cluster Lead Agency (CLA) for Nutrition, WASH, Education (co-lead with Save the Children), and Child Protection Area of Responsibility (CP AoR) within the Protection Cluster

The Operations function supports the Head of the Office on managing the office and monitoring operations and programmes as needed, while providing advice on best and innovative management practices to enhance office performance. The function is a strategic Business Partner role within the Senior Management team, assuring the best use of UNICEF assets in alignment with sound management practices, office priorities and goals to deliver results for children.

 

How can you make a difference? 

Purpose Of the Job:

As a Strategic Business Partner and Deputy for the Head of Office, the incumbent will be responsible to lead for results, drive change, provide risk-informed, solution-focused analysis, advice, and services, and contribute to programme and management decisions for delivering results for children in all operational contexts. 

Strategic Operations will accomplish this by:

• Leading by example and supporting the Head of Office in managing the office;
• Acting as Officer in Charge in the absence of the Head of Office;
• Managing services in the functional areas of operations support: budget, financial management and reporting, facilities management, administration, supply and logistics management, information and communications technology, and safety and security and convening the other functions to arrive at a unified vision;
• Acting as a member of the Country and Senior Management Teams, representing the organizational risk, governance systems, and policies perspective in management discussions, and promoting results-based management.
• Understanding business needs for the Country Programme, to anticipate challenges, propose viable solutions, provide creative and innovative ideas aimed at a solution-focused approach to include value-for-money strategies, all underpinned by quality assurance measures;
• Providing key contribution to CPD, CPMP, AMP, and support to Results Based Management and implementation using Value for Money criteria;
• Leveraging technology for results and programme accountabilities, making effective adoption of tools and promoting the fundamentals of ICT management, information security and controls;
• Supporting the country office during external and internal audit reviews and responding to audit observations and monitoring implementation of recommendations.;
• Guiding Supply and Logistics strategies and interventions to meet programmatic needs while ensuring Value for Money (VfM), including procurement of fit for purpose products and services, and providing advisory support to governments, national systems and partners on supply chain management;
• Leveraging governance, systems, and tools to provide regular feedback on risks and achievements of operations functions in the country;
• Leading on facility management with a specific focus on inclusive accessibility, eco sustainability and common premises;
• Overseeing business transactions processed by GSSC from a perspective of Efficiency, Performance, Risk Management and Fraud prevention;
• Supporting the management of PSFR operations and promoting efficiency across systems and processes, where applicable;
• In fragile context and humanitarian contexts, ensure that UNICEF offices are fit for purpose to enable the timely delivery of humanitarian assistance by UNICEF and its partners – in compliance with the commitments and standards enshrined in the Core Commitments for Children in Humanitarian Action – and of its role as CLA (where clusters are activated). This includes ensuring the mandatory use and application of the Emergency Procedures, as applicable.

 

Key functions, accountabilities and related duties/tasks:

1. Valuing People: Lead, manage and develop people resources to promote technical competence and foster career progression and retention of a “fit for purpose”/ agile operations workforce

• Promote an environment of management excellence, staff well-being and accessibility and inclusion through implementation of strategies, policies, procedures.
• Foster operations behaviors that focus on delivering results for children, whilst balancing risk-informed decisions, policy compliance and flexibility through which partners’ needs are reliably addressed, to create an avenue for the greatest results.
• Coordinate the human resource development and resourcing strategies to bring about changes in knowledge, skills, abilities, and mind sets for operations section staff.
• Keep abreast of industry standards in management and finance. Institutionalize and share best practices and knowledge learned with global/regional colleagues to contribute to organizational development initiatives to strengthen management and operations.
• Promote and support Excellence in Operations by refining the evolving profession in UNICEF derived from the five strategic pillars.

2. Valuing Money: Champion strategic resources to achieve organizational goals and ensure Value for Money (VfM)

• Optimize identification and use of resources in various concrete Value for Money (VfM) areas, including eco-efficiency and inclusivity, common premises, costing, results-based budgeting financial monitoring etc.
• Educate Business Units on their role in generating and reporting on VfM with the goal of strategically expanding its use to major UNICEF functions.
• Lead the financial oversight management, monitoring and reporting of all the country programme budget – and where applicable private sector fundraising budgets; make analysis and recommendations for Representative’s and Deputy Representative’s to take risk informed decisions.
• Advise and lead in the valuing of resources through programme financing modalities such as budgeting and pre-financing modalities for supplies, cash-based transfer etc. along with key government counterparts
• Oversee Supply outcome results related to Supply and Logistics Management and stay abreast of and promote the global strategies and their implementation

3. Valuing Risk Management: Enhance Risk Management to increase organizational performance and strengthen internal control

• Ensure the office is equipped with the right skills and tools and up-to-date information to make operational and programmatic risk informed decisions and improve performance, with the support of the enterprise Governance, Risk and Compliance (eGRC) platform.
• Maintain UNICEF organizational resilience and enhance staff safety and security by ensuring operational disaster risks address threats through well-formulated and tested business continuity plans, and Emergency Preparedness and Response to humanitarian situations.
• Review internal controls and policies/guidance included in the Regulatory Framework, provide oversight of appropriate implementation of policies and procedures and provide feedback on policy and internal controls as appropriate.
• Identify and implement mandatory anti-fraud systems, processes and actions, and share anti-fraud achievements within the country offices.
• Facilitate mitigation of risks of engagement with external partners via appropriate, risk-informed due diligence.
• Serve as Country Security Focal Point in duty stations without a UNICEF Security Adviser.
• Leadership promotes a culture that aligns with the organisation’s standards of conduct. Complaint and feedback mechanisms are in place and accessible to affected populations and external stakeholders.
• Ensures Duty of care measures are in place for all UNICEF personnel, and that they receive information on available care/support as needed.
• Staff are provided with adequate resources, office space, equipment, transportation, accommodation, security and logistics support which meet the duty of care principles and facilitate the delivery of programmes

 

4. Valuing Systems and Structures: Ensure further operational centralization and optimization for maximized efficiency gains

• Review key Operations processes to minimize cost, simplify and reduce duplication of work and maximize efficiencies while creating an environment of smarter controls to render the organization agile, resilient and ready to respond to programme needs.
• Facilitate compliance with systems by building awareness and capacity of users explore new ways of working – including in the context of SG Reform – and continuously improve IT-enabled business processes to increase productivity and collaboration, better knowledge management, and ensure effective use of UNICEF assets.
• Provide key contribution to CPMP and review operational structures in collaboration with Regional Chiefs of Operations and the Strategic Business Support unit in DFAM.

Impact of Results:

The ability of the Deputy Representative, Operations to effectively lead, and oversee the operations functions for the efficient delivery of related services, directly impact on program performance, resource mobilization and delivery of results for children. This in turn contributes to maintaining/enhancing the credibility of UNICEF as an effective and responsible manager of funds and resources entrusted to the organization and to furthering UNICEF’s image as a competent organization for delivering cost effective and sustainable program results in regular and emergency settings.

The ability of the Deputy Representative, Operations to comprehensively and timely identify, assess, mitigate, monitor, review and report on the most significant risks that could potentially harm the organization, is a critical element of UNICEF’s risk and internal control performance management framework. Risk management skills are necessary to safeguard UNICEF’s reputation, resources, continuity of operations and reputation to fulfill our primary mission to save and protect children, globally.

 Child Safeguarding:

Child safeguarding involves proactive measures to limit direct and indirect collateral risks of harm to children, arising from UNICEF’s work, UNICEF personnel or UNICEF associates. The risks may include those associated with: physical violence (including corporal punishment); sexual violence, exploitation or abuse; emotional and verbal abuse; economic exploitation; failure to provide for physical or psychological safety; neglect of physical, emotional or psychological needs; harmful cultural practices; and privacy violations.

The incumbent to this role is expected to have special responsibilities in managing child safeguarding risks and in taking appropriate measures to prevent any harm to children. The role has the potential to particularly affect children, (i) because the incumbent will be working closely with children; (ii) with their data; (iii) because the children’s background or situation make them vulnerable; or (iv) the role may entail responsibilities in reporting and responding to child safeguarding concerns

If you would like to know more about this position, please review the complete Job Description here: Deputy Representative Operations Level 5 UPDATED.docx

 

To qualify as an advocate for every child you will have…

Minimum requirements:

Education:

An Advanced University Degree (Master’s and above) in one of the following areas is required: Business management; Financial management; Accounting; Public Finance; and related operations function (Supply Chain, Human Resources, Information Technology, International Business, Project management, etc.) or a full professional accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Expert Comptable) from an internationally recognized institute/body of accountancy with valid membership in good standing is required.

Work Experience: 

A minimum of 10 years of professional experience, at the national and international level, is required, specifically in 

advocating and implementing strategic organizational initiatives in one or more operations management area including budget; financial management and reporting; facilities management; administration; supply and logistics management; information and communication technology; human resources.

Experience in humanitarian settings is strongly desired.

Prior experience in the development sector or UN system/ international NGOs would be an asset.

For country offices with a significant private sector fundraising operation, prior experience working with or in the private sector, and supporting private sector fundraising, is desirable

Additional experience in one or more of the following areas, would be desired:

• Audit and investigations
• Safety and security
• Grant Management
• Enterprise Risk Management

Experience in a UN system agency, large private or public company, or experience working in a developing country and/or humanitarian/ emergency context is an asset.

Experience in working with corporate ERPs (Enterprise Resource Planning) and IPSAS (International Public Sector Accounting Standards) is highly desirable.

Experience in Results Based Management is a requirement.

Experience in managing successful client-oriented work units is an asset.

Experience in co-creating policy is desirable.

Prior experience working with diverse stakeholder groups or multi-stakeholder partnership is highly desirable.

Previous hands-on experience in strategic and managerial leadership is required.

Familiarity with Microsoft Office applications is required.  

Language Requirements:

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Developing country work experience and/or familiarity with emergency

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (3)

(2) Demonstrates self-awareness and ethical awareness (3)

(3) Drive to achieve results for impact (3)

(4) Innovates and embraces change (3)

(5) Manages ambiguity and complexity (3)

(6) Thinks and acts strategically (3)

(7) Works collaboratively with others (3)

(8) Nurtures, Leads and Manages People (3)

The 7 core competencies are applicable to all employees. However, the competency Nurtures, Leads and Managers people is only applicable to staff who supervise others.

 Additional Skills for Humanitarian Leaders

• Emotional Intelligence
• Negotiation skills
• Risk-taking ability
• Soft skills required in sensitive political settings
• Works well under pressure in high threat environments

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

 

 

 

 

 

 

 

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