Design Lead

We’re looking for a designer who wants to invent beyond the obvious—who understands how strategy, technology and design come together to enable creativity.

You’ll blend visual, experience and interaction design to create useful, usable and engaging brands, products, digital services and experiences for clients looking to have a positive impact on the world.

As our first Design Lead in the Gadigal (Sydney) team, you’ll be part of building our presence in Sydney, and growing our design practice.

In previous roles, you might have been called a Digital Designer, a Product Designer, an Interaction Designer or an Experience Designer. We’re looking for someone who is comfortable doing and leading the spectrum of design from research through to digital execution.

About us

We’re Today, Australia’s most awarded social impact agency. We use design and technology to make change happen at pace and at scale.

We tackle society’s biggest challenges and drive positive change, in sectors such as arts and public spaces, youth and families, cities, transport and housing, climate, education, First Nations justice, health and wellbeing, public service, and sustainable economy.

We believe in human-centred design, collaboration across crafts (strategy, research, design, content, delivery), and we have a passionate team of 60+ in Naarm (Melbourne) with a new Gadigal (Sydney) branch taking off.

You’ll experience a welcoming environment filled with smart, fun, and caring people from a wide variety of backgrounds and disciplines, who are passionate about creativity, making change, and learning from each other. Learn more about our values and culture at today.design/careers

About the role

At Today, our designers work across all aspects of the design process: uncovering user needs through research, defining product value propositions, creating rapid prototypes, and bringing brands and experiences to life with beautiful graphic and interaction design.

You’ll collaborate in multidisciplinary teams of strategists, service designers and technologists on project work. You’ll also contribute to new business development as we grow our presence in Sydney.

Your focus

• Draw from a depth of design practice across graphic design, UX, digital design, creative ideation and prototyping
• Bring clarity and focus to the problems we solve with design
• Facilitate participatory, generative design processes with end-users and clients
• Plan and run testing at many levels of fidelity: from early concepts to prototypes to product usability
• Create systems of design for small and large-scale websites, apps and other digital products
• Unpick complex UX and lA problems, creating radically simple experiences
• Contribute to project approaches to win new work as part of business development
• Grow existing partnerships and build new ones by delivering work that helps our clients create positive impact for people and planet

Requirements

You have:

• A portfolio demonstrating a proven track record of graphic and digital design, including thoughtful UX and beautiful visual design.
• 6+ years experience in graphic/digital/product/experience design
• 2+ years experience working in a design agency environment
• A demonstrated ability to manage multiple projects at once with complex stakeholder requirements
• Demonstrated experience running design research activities like concept testing, prototyping and usability testing

You also

• Are a creative problem-solver
• Have experience in client management, facilitation, and storytelling
• Have a growth mindset, collaborative spirit, and an action bias
• Bring optimism, humour, and a playful approach to your work
• Treat others with kindness, empathy and respect
• Have experience contributing to proposals that win new work

Our commitment

Here at Today, we value your skills, passion, and unique experiences, both in and outside the workplace. Even if you don’t perfectly match every criterion or consider yourself too junior, we encourage you to apply! Research shows that many qualified individuals hesitate to apply unless they meet all requirements—regardless, we prioritise potential over a checklist. If you’re excited about this opportunity, apply with confidence, share your journey, and let’s grow together. We warmly welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from diverse cultural and linguistic backgrounds, mature age workers, and members of the LGBTIQA+ community.

Why Today?

• We value your skills, experiences and diverse perspectives
• You’ll work on projects with purpose, making interesting, beautiful things that positively impact the community
• We prioritise your wellbeing, offering a flexible work environment, generous leave catered for inclusivity and intentional care including an employee assistance program
• You’ll be encouraged to continuously learn and grow, supported by a compelling career framework, frequent check ins with your team
• You’ll be empowered to shape the business, the work we do, and the impact we create
• Expect regular team socials, events and lots of opportunity for connection

The details

• Full-time, ongoing role based in Gadigal (Sydney)
• Flexible hybrid remote/in-person
• Start date will ideally be around September or October but we’re flexible

What’s next?

Apply now, including your folio and resume. Note: applications without a folio will not be accepted.

Accessibility: Need adjustments during the hiring process? Let us know!