Development Coordinator

LILLY FAMILY SCHOOL OF PHILANT (IN-CPHL-IUINA)

The Indiana University Lilly Family School of Philanthropy is dedicated to improving philanthropy to improve the world by training and empowering students and professionals to be innovators and leaders who create positive and lasting change in the world. The school offers a comprehensive approach to philanthropy.

Department-Specific Responsibilities

• Provides donor stewardship program administration. 
• Maintains and updates donor databases.
• Schedules events and travel for donor interaction and solicitation.
• Prepares documentation of pledged and received gifts, coordinates stewardship, and donor recognition activities. 
• Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
• Implements the day-to-day operations of the Development department including gift processing, gift acknowledgments, compiling contact reports, maintaining accurate donor files, and completing multiple report requests. 
• Provides administrative support to the Executive Director, Development, whose duties include major gift fundraising and oversight of all development for the Lilly Family School of Philanthropy. 
• Provides administrative support for the Development staff whose duties include major gift fundraising from individuals, annual fund, and special events.
• Supports activities of the School Alumni Association.
• Manages relationships with other professional associates and School constituents.
• Provides administrative support for the Corporate and Foundation staff whose duties include grants and corporate major gift fundraising.
• Supports activities of the Office of Research Administration process alongside LFSOP finance team for reporting and reconciliation of research activities. 

General Responsibilities

• Performs administrative tasks in support of the university’s development and advancement efforts and may interact with officers across all development and advancement job families, as well as donors, the general public, and representatives across the university and university community.
• Tasks may include answering phone calls and emails, maintaining and updating donor databases, scheduling events and travel for donor interaction and solicitation, preparing and sending digital and direct mail solicitations, preparing documentation of pledged and received gifts, and coordinating stewardship and donor recognition activities.
• Compiles metrics, facts, and general operations information about IU and its schools and departments for distribution to donors.
• Prepares and updates basic and complex reports and presentations for use by other development staff, engaging supervisor for help as needed.
• Provides an excellent donor experience through customer service, active listening, inclusive language, and thoughtful and persuasive discussion, consistently upholding the integrity and mission of Indiana University.
• May provide guidance to lower-level Development Coordinators.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED). 

Preferred

• Bachelor’s degree. 

WORK EXPERIENCE

Required

• 4 years of experience in fundraising/development, administrative, a higher education foundation, or related field. 

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.

Preferred

• Strong customer service skills.
• Excellent active listening skills.
• Demonstrates inclusive language skills.
• Ability to communicate thoughtfully and persuasively. 
• Ability to consistently uphold the integrity and mission of Indiana University.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

University Hall

301 University Boulevard

Indianapolis, Indiana  46202

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs. 

8:00 AM – 5:00 PM Monday through Friday

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Mastery

FLSA: Nonexempt

Job Function: Development & Advancement

Job Family: General Development

Click here to learn more about Indiana University’s Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Telephone: 812-856-1234