Development Operations & Database Officer

Seed Savers Exchange is a nonprofit organization based in Decorah, Iowa, dedicated to conserving and promoting America’s culturally diverse but endangered garden and food crop heritage for future generations.

Primary Role
The Development Operations & Database Officer ensures fundraising systems, data, and campaign execution run smoothly so leadership can focus on donor relationships and strategy. This role maintains accurate, reliable data; builds and improves processes within Raiser’s Edge NXT; and works collaboratively to support annual and long-term initiatives across the Development & Membership team.

Essential Duties & Responsibilities

The following reflects essential functions for this position: 

• Maintain accurate and up-to-date donor records in Raiser’s Edge NXT, ensuring strong data integrity and consistency
• Build and manage lists, queries, and donor segmentation to support fundraising and membership efforts
• Generate routine reports and prepare documentation for the annual financial audit
• Develop and follow standard procedures for data entry, gift processing, and database management
• Manage and maintain donation and membership forms within Raiser’s Edge NXT
• Support fundraising campaigns by managing lists and executing email sends (audience, timing, deployment) in coordination with Marketing
• Make thank you calls, write handwritten thank yous, and other direct donor and member stewardship
• Coordinate donor meetings, including scheduling and preparing briefing notes
• Track donor engagement activities and next steps to support donor engagement
• Monitor timelines and deliverables to keep campaigns and projects on track
• Collaborate across departments to support effective data use, list management, and campaign execution
• Provide general administrative and operational support to the Development & Membership team

Skills & Qualifications  

• Strong attention to detail and commitment to accuracy and high-quality work
• Excellent organizational, problem-solving, and analytical skills
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Comfortable working both independently and collaboratively across teams
• Commitment to maintaining donor confidentiality and data privacy
• Experience with databases, spreadsheets, and record-keeping systems preferred
• Familiarity with Microsoft Office, Google Workspace, and CRM systems (such as Raiser’s Edge NXT) a plus
• Clear and professional written and verbal communication skills

Job Share:

• Contribute to broader organizational goals through participation in cross-departmental and/or order fulfillment during peak times

Physical Requirements

• Ability to sit or stand at a computer screen for extended periods.
• Ability to handle seed packing, mailing assembly, etc.

Benefits

• PTO & Holidays
• Life insurance and long term disability provided by SSE
• Employee discounts
• Medical, dental and vision insurance available
• Retirement plan with company match
• Wellness program with annual stipend and paid wellness day

Seed Savers Exchange is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Seed Savers Exchange does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation, or any other basis prohibited by law.