Organization Mission

The Resident Coordinator (RC) system encompasses all organizations of the United Nations system dealing with operational activities for development, regardless of their formal presence in the country. The RC system aims to bring together the different UN agencies to improve the efficiency and effectiveness of operational activities at the country level.
Coordinating development operations promotes more strategic support for national plans and priorities, makes operations more efficient and reduces transaction costs for governments. This helps the UN to be a more relevant and reliable partner for governments.

Context

The United Nations Resident Coordinator”s Office (RCO) in Armenia leads the coordination of the UN development systems work in support of national priorities and the achievement of the Sustainable Development Goals (SDGs). In close partnership with the government of Armenia, development partners, civil society and the private sector, the RCO facilitates strategic planning, advocacy, partnerships and financing for development. The period of September to December 2025 marks as a critical juncture since the UN country team prepares the new United Nations Sustainable Development Cooperation Framework, which is the key strategic document guiding the UN cooperation in Armenia. The document has also integrated with the support provided to the refugees, and it is developed with the perspective of humanitarian-development-peace Nexus.
The finalization of the UNSDCF, along with its accompanying partnership strategy, resource mobilization strategy, communication materials and others, requires full coordination among UN entities, substantive input from diverse stakeholders and adherence to the UN programming standards. To support this process the RCO is engaging a UN volunteer who will provide technical, analytical, and coordination support to ensure timely and high-quality completion of the UNSDCF and related documentation, contributing to a coherent and impactful UN response in Armenia over the next programming cycle.

Key Responsibilities

The UN Country Team in Armenia is preparing the United Nations Sustainable Development Cooperation Framework (UNSDCF) 2026–2030, which will serve as the primary strategic instrument for guiding UN engagement in support of national priorities and the Sustainable Development Goals. Within this framework, the specific needs and priorities of refugees, alongside those of host communities, will be fully integrated to ensure inclusive, equitable, and sustainable development outcomes.
The development plan underpinning the UNSDCF will:
• Promote Sustainable Recovery – Support the transition from immediate humanitarian assistance to long-term, inclusive development, strengthening resilience and self-reliance among both refugees and host populations.
• Address Root Causes – Tackle the social, economic, and governance factors that contribute to vulnerability, poverty, and inequality, enabling more targeted and effective interventions.
• Ensure Long-Term Impact – Deliver sustained improvements in infrastructure, education, healthcare, livelihoods, and economic opportunities for all affected communities.
• Build Resilience – Enhance the capacity of communities to withstand future shocks and crises, reducing reliance on emergency responses.
• Foster Partnerships – Strengthen cooperation among government, UN entities, development partners, and civil society to achieve shared development goals and contribute to national and regional stability.Duties and Responsibilities
The UNV will play a key role in supporting the Resident Coordinator’s Office (RCO) in the finalization of the UNSDCF 2026–2030, ensuring that the needs of refugees and host communities are fully reflected in strategic priorities and accompanying documents. The UNV will contribute to a coherent and effective approach to sustainable development, resilience building, and inclusive national planning. Key responsibilities include:
• Support to UNSDCF Finalization – Assist in consolidating inputs, and aligning priorities to ensure the UNSDCF fully integrates the development needs of refugees, including those opting for Armenian citizenship, alongside broader national development goals.
• Coordination and Collaboration – Support RCO in facilitating coordination among UN agencies, government counterparts, development partners, and civil society to ensure a cohesive and integrated approach to programming under the UNSDCF.
• Resource Mobilization – Support the RCO in identifying and mobilizing resources from governments, donors, and private sector actors to advance UNSDCF priorities, particularly those related to inclusive development and social cohesion.
• Conflict Sensitivity and Risk Management – Apply conflict-sensitive approaches in planning and implementation to mitigate risks and prevent exacerbation of social tensions.
• Advocacy and Communications – Support advocacy and awareness efforts to promote inclusive, sustainable development approaches and highlight the integration of refugee needs in national strategies.
• Knowledge Management – Facilitate knowledge sharing and exchange of best practices across UN agencies and partners, ensuring lessons learned inform ongoing and future UNSDCF programming.

Required Skills and Experience

A minimum of seven years of progressively responsible experience in public administration with national and/or international institutions in the context of development cooperation, humanitarian support or related area is required. Experience in political management positions is desirable.

Additional requirements:
• Experience working in the UN or other international development organization is an asset;
• Excellent concept note/proposal drafting and reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment;
• Ability to work effectively in a multicultural team of international and national personnel;
• Solid overall computer literacy, including proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

Core Competencies

• Accountability
• Adaptability and flexibility
• Creativity
• Judgement and decision-making
• Planning and organising
• Professionalism
• Self-management

Knowledge of other official UN languages is an asset.

EXPERIENCE: A minimum of seven years of progressively responsible experience in public administration with national and/or international institutions in the context of development cooperation, humanitarian support or related area is required. Experience in political management positions is desirable.

PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic resources on the internet, intranet and other databases. Ability to analyse and interpret data in support of decision-making and convey resulting information to management.

PLANNING AND ORGANIZING: Ability and knowledge to develop clear goals that are consistent with agreed strategies; identify priority activities and assignments; adjust priorities as required; allocate appropriate amount of time and resources for completing work; foresee risks and allows for contingencies when planning; monitor and adjust plans and actions as necessary; use time efficiently.

CREATIVITY: Actively seek to improve programmes or services; offer new and different options to solve problems or meet client needs; takes an interest in new ideas and new ways of doing things.

CLIENT ORIENTATION: Ability to consider all those to whom services are provided to be “clients” and seek to see things from clients” point of view; establish and maintain productive partnerships with clients by gaining their trust and respect; identify clients” needs and matches them to appropriate solutions; monitor ongoing developments.

Living Conditions

As of August 2025, National UN Volunteer Specialist receive AMD 409,227.95 per month as their volunteer living allowance. Other entitlements include:

1. Pre-assignment
Entry lump sum USD 400
Relocation costs $200 at beginning and end of assignment if duty station is outside of commuting distance (as determined by UNV)

2. During assignment
Volunteer living allowance AMD 409227.95
Learning Access to UNV”s learning and career development resources
Annual leave 2.5 days per month
Insurance Comprehensive coverage for health, life and malicious acts for the UN Volunteer and health insurance coverage for up to 3 eligible dependents . See the Conditions of Service for more details on eligibility criteria.

3. End of assignment
Exit allowance (paid on successful completion of the assignment) AMD 34102.33 for each month served, paid on completion of contract
The above summary is provided as information only and is subject to change. For further information on the full range of entitlements and eligibility criteria, please read the UN Volunteer Conditions of Service.