Digital Assistance Services (DAS) Officer, Consultant II – Mogadishu

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

POSTING DETAILS

Opening Date: 1st April 2024                                                                                          Closing Date: 14th April 2024 (Midnight, East Africa/Kenyan Time)

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

WHY JOIN WFP SOMALIA?

In Somalia, the World Food Programme provides food assistance for nutrition, livelihoods, and relief through the hard work of more than 630 employees who contribute towards making Somalia hunger free in close collaboration with local partners.

By joining the team, you get an opportunity to transform communities, unleash your full potential and make a difference where it matters.

POSITION OVERVIEW

WFP Somalia Country Office is looking for a Digital Assistance Services (DAS) Officer to be based at the country office in Mogadishu, Somalia. The Officer will deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of TEC Digital Transfer Services. 

As part of the TEC team, the DAS Officer will report to the Head of TEC
 

WHAT WILL YOU DO? (not all-inclusive)

•    Install and configure new computer hardware for improving and upgrading system performance; support any technology upgrades as required.
•    Lead and motivate a small team, monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance.
•    Development of technical skills and knowledge and keeping Somalia Country office aware of industry development.
•    Carry out system and equipment maintenance tasks, such as back-up system data and system protection, to ensure they are running effectively and enable easy and efficient use ensuring compliance.
•    Receive and inspect all incoming assets TEC assets to support Programme implementation and report discrepancies to senior colleagues and stakeholder units such as Programme, Logistics, Administration, Finance and Procurement.
•    Perform basic beta testing and support the rollout of new versions of centrally supported systems to ensure the software is operational for WFP staff.
•    Ensure information is up to date and accurate within inventories, databases, websites, and archives to support senior officers in managing these systems.
•   With direction from senior colleagues, collate information to be included in standard material such as training documentation and web content, to contribute to the availability of information about services and products.
•   Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
•   Respond to queries from users, understand and resolve issues, provide advice and ensure Technology (TEC) policies, procedures, systems and tools are correctly applied to support them.
•    Lead the capacity building of national TEC staff and/or review training programmes aimed at developing skills/knowledge.
•    Lead TEC’s role in decentralizing corporate platforms and systems and provide second-level support to staff and partners in the Area Offices.
•    Manage requests and approvals for programme support assets and consumables ensuring functionality and accountability.
•    Frequent travel from the Country Office to field locations, promoting a decentralized model.
•    Ensure all equipment loans to partners and traders are recorded in accordance with Standard Operating Procedures.
•    Provide technical input in data sharing agreements for the Country Office.
•    Perform other TEC-related duties as assigned.

DO YOU MEET THE MINIMUM REQUIREMENTS?

Education:

• Advanced university (master’s degree or equivalent) in computer science, information systems, mathematics, statistics, or any science/logic-related discipline.

Experience:

• A minimum of 6 year’s experience in academic or professional experience in the implementation of computer information systems or related areas.

Language:

International Professional: Fluency (proficiency/level C) in the English language.

ARE YOU COMPETENT FOR THIS JOB? DO YOU HAVE:-

• Advanced training and/or experience in standard Beneficiary Management Systems.
• General knowledge of UN system policies, rules, regulations and procedures is an added advantage.
  

APPLICATION GUIDELINE

• Create your profile on E-Recruitment, apply and submit your application.
• Please note, the only documents required at this stage is your CV and cover letter.
• Applications that do not meet the above requirements will be disregarded.
• Only shortlisted candidates will be contacted.
  

TERMS AND CONDITIONS

• This is an international position and candidates must be a national of a country other than the country of assignment. (Female candidates are encouraged to apply)
• This position is based in Mogadishu, the selected candidate will be required to relocate to take up the assignment.
• The contract duration is 11 months (initial)

DEADLINE FOR APPLICATIONS

14th April 2024 (Midnight, East African/Kenyan Time)

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.