Job description
ABOUT US
The Gotcha4Life Foundation is 7 years young and dedicated to inspiring and enabling people of all ages to take action to build mental fitness. Our programs give people the tools to build their mental fitness, which includes being able to speak more openly about their feelings and experiences, and identifying a person, or people in their life they can reach out to when things get tough. The work we do is focused on taking action to spark and support new, healthier conversations about our mental fitness – ensuring that no one worries alone. Our ultimate vision? A world free of suicide, where no one worries alone.
We’re a small and growing team on a big mission and we are looking for a Digital Platform Specialist to join our team as we develop and scale. Founded by media personality and all-round legend Gus Worland, at Gotcha4Life you’ll get to work on high-profile projects that drive impact, with an accomplished and connected team.
We have a hybrid approach to work that continues to evolve as we respond to what is best for our team and the people and communities we serve. Currently, we come together as a team at our Sydney CBD office 2 days a week to connect and collaborate. On other days, our team works from either our office or from home – however it best works for them. We are a small and passionate team, driven by the impact we make in communities.
ABOUT THE ROLE
The Digital Platform Specialist at Gotcha4Life is responsible for leading and growing our digital presence, advancing our mission, reach and impact. In this role, you’ll manage and optimise our website and digital platform, the Mental Fitness Gym, to ensure an engaging user experience, blending technical proficiency with creative problem-solving and a passion for mental fitness.
Reporting directly to the Product Innovation Lead full-time, you’ll have autonomy while collaborating closely with content and marketing specialists to effectively connect with our audiences. This role is responsible for the growth, adoption, and ongoing development of impactful digital platforms, and plays a pivotal role in our organisational expansion. Salary packaging options are also available.
YOUR KEY RESPONSIBILITIES WILL BE:
- Digital Strategy & Platform Development: Shape Gotcha4Life’s digital presence by developing and implementing the strategy for our website and the Mental Fitness Gym. Lead the design and execution of the product roadmap, brainstorming and implementing new features and improvements while ensuring alignment with our mission and stakeholder needs.
- Content Management & Creation: Create a compelling user experience that supports our foundation’s goals by developing and maintaining quality content and features across our digital platforms. Lead the execution, working closely with designers, developers, mental fitness experts, and content creators to create effective platforms for building mental fitness.
- Member Engagement & Community Building: Actively drive member engagement within the Mental Fitness Gym community. Continuously review and enhance the platform to meet user needs, fostering active participation.
- Data-Driven Decisions & Performance Monitoring: Lead with insights to increase website traffic and engagement, integrating with our social media and marketing strategies. Make data-driven decisions for continuous improvement, guiding product initiatives and enhancing performance.
- Daily Operations & Technical Oversight: Manage daily operations of the website and Mental Fitness Gym platform, ensuring optimal performance and functionality. Troubleshoot technical issues, perform software updates, and implement technical improvements.
- Collaboration and Stakeholder Management: Foster impact by working closely with the marketing team to ensure consistent branding and messaging across digital platforms, and aligning product features with our program delivery strategy.
ABOUT YOU
- Passion for Mental Fitness: An energy for building mental fitness through innovative initiatives and desire to make an impact in the digital health space. Experience in the mental health or wellness industry is a plus.
- Technical Experience: Proven experience as a website or product manager or in a similar role, bringing an understanding of web development technologies (HTML, CSS, JavaScript) and experience with content management systems (CMS) and website analytics tools (Google Analytics).
- Product & Project Management: Demonstrated experience in product management, from concept to launch, to ongoing optimisation and growth. Strong project management skills with the ability to manage multiple projects, priorities, and stakeholders. Competence in digital collaboration, productivity, and project management platforms.
- Strategic Thinker: A strategic, insights-driven thinker and creator who can inspire and drive momentum. Ability to drive user focused product development and manage priorities and trade-offs between workstreams.
- Relationship Management: Proven track record of excellent stakeholder engagement and relationship development. Ability to work collaboratively with cross-functional teams to achieve desired results. Outstanding verbal and written communication and storytelling skills.
- Adaptable Problem-Solver: Flexibility and adaptability to work through ambiguity and changing landscapes, while autonomously and constructively solving problems within a flexible/hybrid team-based environment.