Director, Facility Operations (Facility Operations Leader)

CAMPUS FACILITY SERVICE GENERA (IN-CFSG-IUINA)

Under the Division of Finance and Administration, Campus Facility Services (CFS) is proud to provide all IUPUI students, faculty, staff, and visitors with a high-quality physical environment. We provide maintenance, grounds and custodial services for more than 70 buildings and parking garages and over 300 acres of lawns, trees, plantings, sidewalks and parking lots. The department is also a frequent partner with IU Capital Projects on campus renovation projects and new construction initiatives.

Our Mission – Campus Facility Services (CFS) – People serving the campus community and caring for the physical environment in support of the IUPUI mission.

Our Vision – Earning customer trust through caring, connected, and competent service professionals.

For information about the department, please visit: Campus Facility Services.

Additional information over Indiana University’s comprehensive employee benefits program can be found here .

Department-Specific Responsibilities

• Directs and administer the IUPUI Campus Facility Services (CFS) facility operations divisions, including maintenance, building systems, grounds, special crafts, and custodial services.
• Oversees the facilities support services division. 
• Plans, organizes, and directs the maintenance, security, and repair of the facilities.
• Manages the IUPUI campus maintenance and operational divisional budgets in excess of $20 million.
   

General Responsibilities

• Provides highest level of operational leadership and coordination of assigned staff members to define Facility Operations methodologies and standards; provides direction and guidance on high priority Facility Operations projects/initiatives.
• Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase Facility Operations initiatives.
• Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
• Manages high level assignments and allocation of engineering resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale Facility Operations projects with a wide audiences in support of academic initiatives.
• Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
• Researches and stays up-to-date on new industry Facility Operations standards, procedures, technologies, and safety measures; responsible for the implementation of new protocols/procedures to address business needs.
• Works collaboratively with other Facility Operations leaders across departments in recommending standards, best practices, and related policies/procedures.
• Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to Facility Operations.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• Bachelor’s degree in business, inventory management, controls, facilities management, or related field. 

WORK EXPERIENCE

Required

• 4 years in business, inventory management, controls, facilities management, or related field. 
• 1 year of management experience in relevant field. 

LICENSES AND CERTIFICATES

Required

• Valid driver’s license and ability to be insured by Indiana University upon date of hire. 

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Excellent organizational skills.
• Excellent collaboration and team building skills.
• Effectively coaches and delivers constructive feedback.
• Instills commitment to organizational goals.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.
• Builds and manages effective teams.
• Understanding of budgets and budgeting process.
• Knowledge and understanding of Microsoft Office programs such as Word, Excel, Outlook, etc.
• Ability to successfully complete required training programs.

This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Sr. Operational

FLSA: Exempt

Job Function: Engineering, Trades & Facility

Job Family: Facility Management

Click here to learn more about Indiana University’s Job Framework.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Telephone: 812-856-1234