Director, Global Benefits

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable childrens life stories!

Key Responsibilities:

Application Deadline: December 14, 2023

The Global Benefits Director is responsible for ensuring that World Visions global benefits programs are aligned with business objectives, meet legal requirements and achieve a balance between being externally competitive, meeting employee needs, and managing internal cost/operating within the annual budget. This leader is responsible for the global benefits strategy as well as developing, implementing, administering, and maintainingbenefits programs, policies, and procedures across the World Vision International employee population including full responsibility for US and International Assignees (IAs) employee plans as well as supplemental plans in the UK.

The leader also plays a critical role in collaborating with decentralized Regional and National offices to ensure that they offer benefits that meet the World Vision Health and Welfare Minimum Standards (HWMS) while also working with the Global Insurance team to coordinate information and operationalize global insurance plans across the offices around the world. The leader plays an important advisory role to help educate and set up programs to assist offices in securing and maintaining cost effective and comprehensive health and welfare programs as well as retirement savings benefits.

Global Strategy, Engagement and Communication – Engage with P&C benefit responsible parties, to collaboratively design global benefits strategy, ensuring alignment to the People & Culture strategic initiatives

• In partnership with P&C, builds out an ongoing governance model/approach designed to foster agreement, commitment, and accountability.
• Participate in design and ongoing updates of the Total Rewards Strategy by providing insights and guidance as it relates to all health & welfare programs.
• Develop an ongoing communication strategy ensuring benefits are well received, understood and add value to the employee value proposition.
• Provide leadership and subject matter expertise by managing a team of 2 to 3 employees, participating in the day-to-day work where necessary, especially during busy times such as Open Enrolment in the US. Leads through collaboration with many other internal colleagues to get things done.

Select and manage vendor relationships with and through collaboration with direct reports, global procurement partner(s), Global Insurance team and Regional/National P&C colleagues. Apply current market best practices to:

• Identify best-in-class providers
• Implement RFP processes
• Review contracts for coverage details
• Conduct benefit cost analyses
• Negotiate annual renewals and new contracts
• Track service level agreements (SLAs) and ROI.and more

Manage Open Enrolment and ongoing benefits and Wellness program delivery for the US and IA employees as well as limited programs for UK

• Deliver an enrolment process that is on time, accurate, well communicated, and provides an easy user interface for a positive employee experience.
• Ensure compliance and manage all regulatory updates related to ACA, HIPPA, and other regulations.
• Collaborate with benefits providers and others to deliver high impact, engaging wellness programs.
• Set up Shared Services Centre (SSC) (internal or external) to provide benefits administration support as first point of contact for employee needs and concerns. Works closely with them ensuring ongoing development of their understanding and ability to address and resolve employee benefit issues. Develops mapping for second and third level escalated employee benefit issues.
• Collaborate with Staff Care team for wellness program ideas and connections especially related to stress management and EAP programming.

Manage projects surrounding the development of new tools to streamline and/or automate the management and execution of benefits programs and education of Regional and National P&C partners.

• Open enrolment tool(s) for US, IA, and relevant UK employees.
• Collect and report on benefits program participation, employee satisfaction, and return on investment.
• Interfaces external tools with payroll and HCM system(s).
• Learn, utilize, and maximize use of others systems as necessary.

Manage all aspects of a multi-million-dollar global benefits budget:

• Monitor growth in benefits costs and negotiate with vendors, including a most favourable pricing clause ensuring alignment with our non-profit NGO budget & philosophy, while maintaining best in class benefits.
• Adhere to purchasing guidelines for setting up and approving vendors and payments.
• Collaborate with finance to confirm cross-charge percentages to be included in the global budget planning for countries with IAs as well as all Global Centre employees.
• Administer cross-charge actions to move expenses from TR budget to local offices where costs are incurred.

Additional:

• Collaborate with regional counterparts on global and local responses to regulatory authorities.
• Participate with the Pension Committee to maintain effective fiduciary responsibilities over the investment funds. Represent WVI during cash balance plan termination.
• Support the management of relocation and repatriation processes for IAs, secondments and any other long-term assignment employees.
• Support the management of WVI Our Health, Staff Assistance and support for Life-threatening Illnesses and Global Life Insurance Programs all provided in non-US locations.
• Support management of WVI Business Travel, International SOS and Medfit Health Risk Assessments.
• Set the strategy for global paid time off policies and programs as well as leave of absence programs.
• Ensure participation in benefits surveys to measure the comparison to market for current programs.
• Other related duties may be assigned at manager discretion

Required Knowledge, Skills & Abilities:

• 10 years experience serving as a global benefits professional in a multinational organization that stretches across multiple continents.
• 5+ years of experience working with US benefit programs.
• 5+ years of experience managing others, both as direct reports and through collaborative teams as a project leader and subject matter expert.
• Solid understanding of global benefit and pension laws, processes, compliance, and regulatory requirements.
• A strong change agent with a client focus, outstanding judgment and critical thinking, along with strong verbal and written skills.
• Exemplary business acumen and presentation skills with the proven ability to interact with leaders on a regular basis.
• Innovator with the ability to streamline process and utilize technology for best practices.
• Detail-oriented with demonstrated project management capabilities and excellent prioritization skills. Require a well-organized and self-directed individual who is results focused and a team player.
• Intermediate knowledge and hands on usage of Excel and PowerPoint.
• Strong skills in setting up analyses to help build business cases using data to illustrate key points.
• Must have a reputation for being a good mentor and partner sharing best practices and helping to develop analytical skills of peers and colleagues.
• A Bachelors degree in Human Resources, Business Administration, or another related field.
• Global benefits certification (or equivalent).
• Ability to travel up to 10% internationally.
• Strong English language required

Preferred Knowledge Skills & Abilities:

• PHR, SPHR or similar broad HR certification
• Compensation discipline exposure
• Workday Benefits Module experience strongly preferred.

Compensation:

For positions filled in the United States, the typical salary range for this role is $ 96,829 to $140,000 USD. Ranges are based on various factors including the labor market, job type, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate’s skills, qualifications, experience and geographic location.

Applicant Types Accepted:

Local Applicants Only