Director, Human Resources Management

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Department of Human Resources Management (HRM) supports PAHO through serving as a strategic partner with PAHO personnel and a change-management agent in support of the Organization’s mission. These objectives are achieved through taking timely actions and decisions; implementing equitable, clear, and innovative processes; creating a respectful work environment; taking actions that promote work/life balance, personal and professional growth, and the well-being of staff and families; aligning HR management with the PAHO’s business strategy; and promoting and supporting internal organizational development and innovation.

DESCRIPTION OF DUTIES

Under the general supervision of the Director, and the direct supervision of the Director of Administration, the incumbent is responsible for, but not necessarily limited to, the following duties:

• Plan, organize, direct, control and coordinate the human resources (HR) management functions, including HR planning, recruitment, selection, appointments, classification, salary, benefits and entitlements administration, performance evaluation, staff development and orientation, staff well-being, telework arrangements and other elements of managing HR
• Provide strategic HR advice to executive management and through partnerships with all managers, guide the Organization to develop and implement HR staffing plans; interpreting personnel policies, regulations and procedures; and employ appropriate human resource management practices
• Develop, recommend, and implement personnel policies, rules, regulations, and procedures to govern conditions of employment for all PAHO personnel and to facilitate the proper conduct of the PAHO HR management
• Provide authoritative advice/interpretation on all aspects of the Staff Rules and Staff Regulations, policies, procedures, and practices; monitor the implementation of the same to maximize consistency in the application of rules and regulations for staff and contingent workers
• Lead the implementation of HRM initiatives contained within PAHO Forward; serve as strategic partner on driving innovation, efficiency, transparency, and accountability in HR management
• Participate in the PMIS Advisory Committee as Business Owner (BO); work cooperatively with other BOs to maintain the integrity and functionality of the entire PMIS and ensure participation of HRM staff members designated as BPEs in relevant PMIS governance processes
• As BO for HR-related processes in PMIS, provide strategic direction and oversight for the design, development, testing and implementation of updates and enhancements to HR-related business processes within PMIS. Through personal participation in the PMIS Governance process, ensure that HRM coordinates such development and implementation efforts with PMIS Shared Services in the Department of Information Technology Services, other PMIS Business Owners, and with PMIS and HRM customers in the Technical Areas and field offices, as appropriate
• Develop policies and practices in alignment, to the extent possible, with the WHO and the United Nations System (UN) and with current best practices of HR management, in close coordination and through liaison with the WHO, the UN and specialized agencies, other international organization and HR associations, and by participating or guiding staff participation in UN or WHO working groups established to develop and propose policy
• Support or participate in PAHO advisory bodies that consult and guide policy development impacting personnel, such as the Joint Advisory Committee, the PAHO Learning Board and the Integrity and Conflict Management Coordinating Committee. Represent Administration in dialogue and relations with the PAHO Staff Association
• Monitor information management needs of senior managers or others in the Organization and guide the development and distribution of appropriate reports or Intranet/Internet postings. Provide necessary HR-related management information to senior managers. Ensure that reporting requirements to the UN, WHO, and member states are fulfilled with accuracy and timeliness. Oversee and take responsibility for the data integrity of personnel-related information in PAHO
• Serve as a liaison across PAHO, with WHO, and with other UN organizations or other partners, to maximize programmatic integration, efficiency and effectiveness
• Provide advice and implement management decisions related to disciplinary measures; provide Administration responses to Board of Appeals or Grievance Panel filings, liaising with the Legal Counsel, the Ethics Program Officer, and/or the Ombudsman
• Develop, propose and manage the biennial work plan and budget for the office of HRM, to include regular budget funding, extra-budgetary funding, the PAHO Learning Fund, the People Strategy Fund, and other funds authorized by the D. Ensure commitment and achievement of the milestones established in the approved work plan. Ensure full integrity and compliance with PAHO financial rules and regulations in managing the HRM budget
• Ensure that HR management is well executed throughout the Organization by maintaining a network with the HR Focal Points and Administrators located in the Country Offices and Centers, liaising with this network on policy development, HR-related PMIS Business Processes, and identification of best practices in managing HR contract mechanisms in PAHO
• Define HRM’s personnel profile including the department’s organizational structure, competencies and terms of reference. Initiate and recommend approval of personnel actions for all HRM staff and ensure timely personnel evaluations. Monitor the competencies of HRM to ensure performance and staff development; monitor workloads to ensure equitable distribution of work and maintain job satisfaction, efficiency and output; and follow up on any deviation of work results from objectives
• Provide leadership, guidance and monitoring of supervised staff by setting work objectives, ensuring timely and effective use of performance reviews and feedback mechanisms, engaging in regular communications, and solving interpersonal or technical conflicts; establish and support a learning environment, to include staff development in PMIS and other PAHO fundamentals, managerial competencies and technical expertise
• Propose and recommend projects and activities for HRM, and define strategies for implementation, including suitable financing. Ensure the timely monitoring, reporting and evaluation of results and accomplishments for the benefit of the Member States and PAHO
• Provide intellectual and managerial leadership to guide and motivate staff to work in a multicultural environment; promote a culture of ethical behavior and integrity in accordance with the Organization’s Code of Ethical Principles and Conduct to ensure a culture of diversity, equity, inclusion, respect, responsibility, accountability, and compliance
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

• Essential: A bachelor’s and a master’s degree in HR management, organizational development, public administration, business administration, or other related field from a recognized university.
• Desirable: A Ph.D. in one of these fields would be an asset.

Experience:

• Essential: Fifteen years of combined national and international progressive managerial experience in personnel management dealing with organizational and management concepts. Minimum five years managing a major function of the personnel operation or the complete personnel program of an organization of the UN Common System or another multilateral, international organization.

Languages:

• Fluency in English or Spanish with a very good working knowledge of the other language.  Knowledge of French and/or Portuguese would be an asset.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2406395