Director of Dining Services

Join Our Team at Georgia Southern!
Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate’s, bachelor’s, master’s and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America’s Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Statesboro Campus – Statesboro, GA

Department of Eagle Dining Services

Responsible for providing innovative, strategic, and comprehensive leadership for all dining services for the university. Leads and collaborates with the dining staff to develop sound business practices for efficient dining operations. Develops a culture of promoting and training excellent customer service throughout the dining organization. Serve as a liaison to other campus departments to give the university community a positive and healthy dining experience. Acts as a community and university liaison for dining services and provides representation at events to promote and tell the dining story.

• Organize, coordinate and oversee daily operations in Dining Services
• Ensure complete financial responsibility and efficiency of Dining Services
• Develop and clearly communicate Dining Services expectations and goals and provide vision for the organization
• Provide innovative and unique dining opportunities to the ever-changing university community
• Assist in providing accurate and reliable data to Associate Vice President
• Provide a comprehensive understanding of the requirements of students from various ethnicities and multicultural environments and pledge to offer suitable dining options for those students Ensure the Dining Services operations team is well-versed and knowledgeable in University department policies and procedures
• Develop and provide all customer service and food service training to staff
• Develop a culture of professional development and employee engagement
• Lead Dining Services with emergency preparedness and work with campus partners to ensure students have a safe dining environment
• Work alongside Associate Vice President on capital projects and facility improvement plans in conjunction with the Department of Facility Services

Educational Requirements

• Bachelor’s degree or equivalent vocational/technical training

Required Experience

• Seven (7) or more years of related work experience
• Supervisory/management experience

Preferred Educational Qualifications

• Experience in self-operated dining program within higher education

$71,500 – $114,300

This is an exempt position paid on a monthly basis.

• Resume
• Cover Letter
• Two (2) Professional References

ABILITIES

• Consistently exhibit engaging customer service
• Navigate web access and email with or without reasonable accommodation
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to work well in a diverse environment
• Properly staff and schedule all employees; use of scheduling software
• Ability to maintain confidentiality and secure information sensitive in nature
• Ability to work well collaboratively and independently

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success
• Understanding of food safety, equipment safety, and sanitation regulations
• Knowledge of restaurant management procedures
• Understand and interpret policy, state, regulations

SKILLS

• Demonstrate commitment to inclusiveness by working well with diverse populations
• Effective communication (verbal and written); organizational (time management and detail orientation); analytical, and human relations skills
• Supervisory/management skills
• Demonstrated commitment to customer service centered work ethic
• Demonstrated commitment to equity, diversity and inclusion

February 16, 2024

Application review may begin as early as February 5, 2024.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Employment is contingent upon funding. Applies to all grant-funded positions.

Proof of valid driver’s license upon and throughout employment.  

Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation
• Duties may require standing, walking, stooping, bending, sitting, and typing, reading (for long periods of time)
• Ability to work indoors and outdoors and in changing weather

• Position of Trust + Education & Credit