Director of Engagement Operations, Medical Advancement

Position Summary
As an integral member of the Medical Advancement Strategic
Engagement team, the Director of Engagement Operations, will be
responsible for developing creative printed and digital materials
to report, recognize and celebrate philanthropic commitments of
donors to the School of Medicine and Siteman Cancer Center. The
position will work closely with University Advancement’s Donor
Relations and Stewardship teams, other medical engagement directors
and faculty to create the materials and establish best practices
related to stewardship and donor acknowledgment. The successful
applicant for this role will be well organized, an experienced
writer and a strategic thinker who is naturally curious and enjoys
peeling away layers of information to find answers and creative
ways to show impact and steward donors.  

Job Description
Primary Duties & Responsibilities

• Compile and write donor reports for endowed fund recipients and
  impact reports or letters for donors giving to expendable research
  funds and as required by endowment gift agreements, with an
  emphasis placed on reports for endowed professorships and
  scholarships. Think creatively and strategically about additional
  stewardship or enhancing current efforts for high-level donors.
  Perform an overall audit of all endowed and expendable funds within
  the School of Medicine and develop a comprehensive communication
  strategy to report the impact of philanthropic support to
  donors. 
• Develop contacts with other schools and university offices
  (finance office, financial aid, student affairs and departments) to
  ensure an accurate record of funds and make accessing and
  distributing related information more efficient. Conduct an ongoing
  audit of donor funds and prepare a monthly report for the Assistant
  Vice Chancellor to enable progress tracking of stewardship
  activities. 
• Manage Engagement Operations staff, currently including an
  Associate Director of Engagement Operations.
• Oversee the Dean’s gift acknowledgment letter and tribute gift
  processes, managed by the Associate Director of Engagement
  Operations. 
• Establish and maintain a major gift tracking system to include,
  but not limited to, how many major gifts are made, donor retention
  rate and outcome of stewardship and engagement efforts to help
  establish and track key metrics.
• Perform other duties as assigned.

 Preferred Qualifications

• Degree in English, journalism, or writing or strong writing
  background.
• Five years of professional writing and/or development
  experience.
• Experience working within a database and intermediate Excel
  skills.
• Demonstrated experience with strategic thinking and project
  management.
• Experience working in an intellectually rigorous and complex
  medical school environment.
• Past supervisory experience.
• Experience in a fundraising environment.
• Exceptional writer and editor.
• Intellectual curiosity and interest in creatively investigating
  projects to fill in any information gaps and ensure accuracy.
• Ability to effectively communicate scientific and technical
  concepts to a general audience.
• Ability to articulate the needs, interests, and accomplishments
  of the School of Medicine to a wide range of audiences.
• Outstanding organizational skills, attention to detail, and
  accuracy.
• Proven ability to work collaboratively across functions and
  departments.
• Capability to analyze, condense, and synthesize information to
  provide accurate analysis and summaries.
• Track record as a creative and innovative thinker, as well as a
  resourceful problem solver.
• Flexible, able to adapt to changing circumstances and manage
  multiple priorities.
• Possess a genuine commitment to the advancement of science and
  education.
• Solid computer skills, including Microsoft Office, and
  experience with constituent databases.

Required Qualifications

• Bachelor’s degree.
• Minimum of five years of related experience.

Questions
For frequently asked questions
about the application process, please refer to our External
Applicant FAQ.

Accommodation
If you are unable to use
our online application system and would like an accommodation,
please email [email protected] or
call the dedicated accommodation inquiry number at 314-935-1149 and
leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be
required to submit to pre-employment screening for this position.
The screenings will include criminal background check and, as
applicable for the position, other background checks, drug screen,
an employment and education or licensure/certification
verification, physical examination, certain vaccinations and/or
governmental registry checks. All offers are contingent upon
successful completion of required screening.

Benefits Statement
Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick
  time.
• Competitive health insurance packages with priority
  appointments and lower copays/coinsurance.
• Want to Live Near Your Work and/or improve your commute? Take
  advantage of our free Metro transit U-Pass for eligible employees.
  We also offer a forgivable home loan of up to $12,500 for closing
  costs and a down payment for homes in eligible neighborhoods.
• WashU provides eligible employees with a defined contribution
  (403(b)) Retirement Savings Plan, which combines employee
  contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health
  resources, mindfulness programs and courses, employee assistance
  program (EAP), financial resources, access to dietitians, and
  more!

Family

• We offer 4 weeks of caregiver leave to bond with your new
  child. Family care resources are also available for your continued
  childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family,
  including dependent undergraduate-level college tuition up to 100%
  at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please
visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles
and practices of equal employment opportunity and especially
encourages applications by those from underrepresented groups. It
is the University’s policy to provide equal opportunity and access
to persons in all job titles without regard to race, ethnicity,
color, national origin, age, religion, sex, sexual orientation,
gender identity or expression, disability, protected veteran
status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community
of individuals who are committed to contributing to an inclusive
environment – fostering respect for all and welcoming individuals
from diverse backgrounds, experiences and perspectives. Individuals
with a commitment to these values are encouraged to apply.