Requirements and Qualifications

About You

• An MBA or a Degree in a relevant field.
• Substantial experience in a similar role within an assessment delivery organization.
• Deep understanding and experience of strategic planning and execution.
• Excellent knowledge of best practices in operational efficiency.
• Expertise in quality assurance, root cause analysis, and continuous improvement methodologies.
• Expert knowledge with change management principles and the adoption of new technologies and processes.
• Knowledge of change management software and tools (e.g., Prosci, ADKAR).
• Comprehensive knowledge of industry regulations and organizational policies.
• Extensive experience in leading data analysis efforts to drive operational improvements.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).
• Demonstrated ability collaborating with senior leadership.
• Expertise in project management methodologies and tools (e.g., PMP, Agile).
• Demonstrated strong leadership capabilities with the ability to inspire and motivate teams.
• Excellent communication skills, both verbal and written, for effective stakeholder engagement and team management.
• Exceptional problem solving abilities to identify and address operational inefficiencies.
• Flexibility and adaptability to manage change and drive innovation.

In addition to a competitive salary, we offer an attractive range of regional benefits including: 

For UK employees:

• 10% employer pension contribution with a 3% employee contribution

• Annual pay review with bonus eligibility

• Enhanced family friendly benefits

• 30 Days annual leave, plus public holidays

• Life assurance 4x annual salary

• Flexible working hours (core hours are 10am-12pm and 2pm-3pm), 37.5 hours per week

• Paid volunteering leave (one day per calendar year)

• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary

• Excellent continuous professional development

• Health and Wellness Schemes

• Disability Confident Employer

• Cycle to Work Scheme

• Discounts on a range of products, including days out and Gym Memberships

• Cash back opportunities available from a wide range of retailers

• Employee Assistance Programme

• Free onsite parking

For US employees:

• 10% employer pension contribution with a 3% employee contribution

• Annual pay review with bonus eligibility

• Enhanced family friendly benefits

• 30 Days annual leave, plus public holidays

• Life assurance 4x annual salary

• Paid volunteering leave

• Excellent continuous professional development

Applications will be accepted until 11.55pm BST, 05 December 2025

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.