Disability Support Worker

Purpose of the role

As a Disability Support Worker, you will play a crucial role in delivering services to young people we support in our Seven Hills Day Program. You will be tasked with enabling them to participate in their community, achieve their goals and live their best life. You will thrive to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.

Why join team Achieve?

For many of our staff, making a real difference to the lives of people with disability and working with a great, supportive team is its own reward.

We appreciate that, but we want our team to know that we value them so offer benefits such as:

• Salary sacrifice options including Fringe Benefits Tax and car leasing
• Access to personal and financial counselling for you and your family
• A range of paid leave and flexible working options
• Support to stay fit and healthy with fitness memberships and access to wellness programs.

At Achieve it’s more than just a job.

You have the chance to change lives and bring inclusion to life every day.

Our focus is our people. The people we support, and the team we employ, is what we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

About the role

• Promote the delivery of supports in accordance with Individual Support Plans to assist the client to remain safe and healthy.
• Apply the organisation’s customer service framework, adopting a person-centred approach, to identify and deliver support solutions and service options that align with client’s culture, lifestyle and preferences.
• Provide front line staff with advice, coaching, training and feedback on general client care
• Support team members to implement Individual Support Plan and to gather and analyse information to identify issues and determine if changes are required to meet clients individual needs.
• Record and report identified change requirements to inform amendments to Individual Support Plans tailored to client’s individual needs.
• Complete mandatory documentation and any supporting documentation accurately and within given timeframes to meet operational requirements.
• Provide and promote timely reporting on incidents, risks and complaints in accordance with Achieve Australia policies and procedures and legislative requirements, and participate in any investigations as required.
• Monitor the implementation of behaviour support plans and provide client facing staff with support on positive behaviour support strategies, restrictive practices management and active support.
• Contribute to building and maintaining strong internal and external stakeholder relationships, including families and carers.
• Contribute to a culture of continuous improvement, active support and client safeguarding by demonstrating and encouraging practices to protect clients, children and other vulnerable people from harm and neglect.
• Participate in staff briefings and undertake training to ensure compliance with the organisation’s policies, processes and procedures, to meet the NDIS Practice Standards, Quality Indicators and all regulatory and legislative requirements.

About you

• Demonstrated ability to take initiative and work independently in providing support to individuals with complex needs, including a track record of proactive problem-solving.
• Proven resilience in high-pressure situations, particularly when dealing with physical and verbal aggression, showcasing an ability to maintain composure and provide effective support during challenging moments.
• Substantial experience working with individuals with high support needs, complex health requirements, and restrictive practices, highlighting the ability to navigate and implement comprehensive support strategies.
• Strong communication skills, particularly in adapting communication methods for individuals with impaired communication, ensuring effective understanding and responsiveness to the unique needs of the person being supported.
• Consistent and reliable work history, with a proven ability to meet responsibilities and commitments, including adherence to schedules and protocols essential for providing continuous care.

Pre-employment checks:

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check.

How to apply:

To register your interest, please click Apply Now and provide a resume and cover letter outlining your suitability for the role.

If you have questions about this role, or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please email [email protected], using the subject line: Disability Support Worker enquiry via EthicalJobs.