Job description
- Full time – 18-month contract role tendersglobal.net located in Sydney CBD (2000) close to multiple transit options
- Great benefits include extra leave between Christmas and New Years and an incredibly supportive culture
- Fantastic opportunity to find meaningful work in the NFP sector at The Fred Hollows Foundation
About the Organisation
The Fred Hollows Foundation is an independent, not-for-profit, politically unaligned, and secular international development organisation. They work in more than 25 countries to help train and empower local eye doctors, nurses and health workers to create a sustainable system of care in the communities that need it most. They also provide equipment, fund research, and support advocacy to improve eye health.
About the Role and Responsibilities
The Donations and Database coordinator is responsible for the management of the Supporter database (Raiser’s Edge), processing donations and delivering first-class customer care to the foundation’s supporters, stakeholders and internal teams by providing insights.
Your day will include:
- Process and sort donations that come via phone or mail
- Assist with the efficiency of the database – Raiser’s Edge including assisting with the integrity of data
- Respond to supporters’ enquiries and feedback by phone, email and mail
- Import and maintain data on the database – Raisers Edge
- Assist with the reconciliation of donation income
- Troubleshoot day-to-day issues that could arise, including website or payment gateways
Essential Requirements
- Demonstrated experience in a customer-facing role
- First-class verbal and written communication and interpersonal skills
- Proficient in MS Office and previous experience in Raiser’s Edge or similar CRM
- Experience in high volume data entry role
- The ability to work as part of a close-knit team, with the skills to work autonomously when needed
- Excellent multitasking, time management and organisational skills, without losing attention to detail
- Confident, enthusiastic, empathetic and professional
- Previous experience in the not-for-profit sector is highly desirable
The successful candidate will be required to obtain a National Police Check (PC) and Working With Children’s Check (WWCC).
How to Apply
If this sounds like something that you would be interested in, please apply directly to the advertisement with your full resume and tailored cover letter. There is no closing date for this role, all applications from Wednesday, 13th 2023 to January, 2nd 2024 will be reviewed and contacted from January 2nd 2024 onwards.
Beaumont People have been retained to recruit this position on behalf of The Fred Hollows Foundation; if you have any inquiries, please direct them to Kathleen Lo Surdo at [email protected], using the subject line: Donations & Database Coordinator – Single Giving – The Fred Hollows Foundation enquiry via EthicalJobs.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.