Job description
About our client
Australia for UNHCR enables Australians to contribute to global humanitarian relief work. UNHCR is often first in and last out during emergencies, providing crucial life-saving assistance and care to the people who need it.
Support comes in many different forms, such as donations to our emergency appeals, regular giving, community fundraising events, major gifts, and corporate partnerships. Australian gifts provide life-saving aid to civilians fleeing the frontlines of conflict. They also support longer-term projects in healthcare, education, and livelihoods. Nobody chooses to be a refugee, but we can all choose to stand with refugees in their time of need.
About the role
You will report to the Database Manager and work within the Donor Care team. Your role will be to efficiently process all incoming data into the donor database, supporting the Direct Marketing team in achieving the organisation’s fundraising goals.
The focus of the role will be on data administrative tasks such as preparing and importing data and troubleshooting any data issues.
- Assist with managing CRM database and maintaining data integrity.
- Develop and implement data import profiles and query solutions.
- Support mail and receipting management, troubleshooting CRM issues.
- Provide technical support for online platforms and payment gateways.
- Collaborate on cross-department projects to enhance database processes.
The ideal candidate will be results oriented and be able to work effectively under pressure.
Essential Criteria
- Experience with relational databases (e.g., Raiser’s Edge) preferred.
- Advanced proficiency in MS Excel, including formulas and macros.
- Strong analytical and problem-solving abilities.
- Excellent communication and organisational skills.
- Ability to prioritise tasks and work effectively under deadlines.
How to Apply
To be considered for this position please apply now with your resume and cover letter.
If you have any further questions, please contact Michelle Demaine at [email protected] using the subject line: Donor Database Administrator – UNHCR enquiry via EthicalJobs.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.