Donor Relations Associate

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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties:
  • Prepare standard forms for funding submissions, revision requests and donor reports.
  • Prepare/dispatch acknowledgement letter in response to donor’s pledge.
  • Assist in analyzing the donor pledge/agreement in view of extracting and reflecting appropriate information/details in the “Contribution Management” system.
  • Record cash contributions accurately in “Contribution Management” system reflecting the donor’s earmarking, reporting requirements, payment information and relevant conditions as specified in the donor’s pledge/agreement.
  • Ensure accurateness and completeness of supporting documents related to a particular contribution.
  • Run receipt report related to donor payment from the ERP (AR), prepare thank you letter and liaise with finance.
  • Follow-up on unpaid pledge and keep Finance informed of any required changes and actions.
  • Liaise, as necessary, with Treasury, DRRM Income Management and Funding Analysis Unit and relevant DRRM Regional Focal Points.
  • Assist in drafting correspondence.
  • Set up and manage the filing system of all donors covered by the incumbent (eSafe and paper) and update multiple tables.
  • Organise programmes of visits, meetings and the annual consultations with relevant governmental donors, as well as for donor missions to the field when required.
  • Provide back-up for other Donor Relations Assistants and on particular issues for Donor Focal Points during their absence.
  • Decide the priority of tasks.
  • Raise Contribution Details (CD) in the ERP system.
  • Draft internal and external correspondence regarding donor contributions.
  • Follow-up with working level counterparts at Permanent Missions on details of contributions.
  • Alert Donor Focal Points when deadlines are approaching.
  • Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
  • Perform other related duties as required.
Minimum Qualifications:
  • Years of Experience / Degree Level
  • For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
Relevant Job Experience:
Essential:
  • Knowledge of UN (specifically UNHCR) procedures. Excellent knowledge supported by training of MS Word, MS Excel PeopleSoft. Experience in English drafting and editing
Functional Skills:
  • IT-Computer Literacy
  • CO-Editing
  • FI-Financial Accounting – Modified cash-based accounting as per international standards
  • CO-Drafting and Documentation
Language Requirements:
  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

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