Driver to the Resident Representative (Nationals Only)

The United Nations Development Programme (UNDP) is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.  

UNDP Indonesia has a complex and challenging Country Programme covering a wide range of environment related issues, including climate change mitigation and adaptation, environmental governance and natural resource management, pollution, protecting biodiversity, renewable energies and waste management. The Programme also pursues linkages with other projects and programmes addressing issues such as disaster risk reduction, poverty eradication and inequalities under the framework of Sustainable Development Goals. 

The UNSDCF and UNDP Country Programme Document (CPD) are designed in full alignment with the 2030 agenda, The strategic priorities of UNDP Indonesia for the next five-years are encapsulated under four outcome areas: 1) Inclusive Human Development; 2) Economic Transformation, 3) Resilience to Climate Change and Disasters, and 4) Innovations for accelerating the achievement of the SDGs.  

Within the Indonesia Country Office (CO), the Operations Team provides programme with backbone support and services related to finance, procurement, human resources, digital services, travel, and logistics, as well as common services and CO transactions support.  The team further provides demand-driven Common services to the UN agencies (per agreed procedures). In addition, the team will provide administrative support to UNDP Staff including project personnel on areas such as protocol, visa facilitation, travel, and others.    

Within the Country Office (CO), the Programme team has a responsibility of developing, providing oversight, and ensuring adherence to the quality standards of UNDP’s projects and programmes in full alignment with the priorities set out in the CPD and UNSDCF.  Programme staff provide high level advice on programming, technical issues covered under the CPD, advocate for UNDP Corporate messages and engage partners including governments, private sector, development partners, civil society organizations, UNDP corporate bodies including regional and Headquarters to coordinate and catalyze knowledge, lessons learning and partnerships to design effective and innovative programmes. Programme team further oversees effective implementation of the country programme and its outcomes and strategic direction of UNDP, contribution to UN cooperation framework.  The team further ensures that quality principles as per the UNDP policies and guidelines are adhered to during the entire cycle of programming and across management of portfolios. Strategic partnerships support resource mobilization and identify strategic programme areas of cooperation for new initiatives, including joint programming opportunities. Programme team is responsible to maintain effective partnerships with relevant development partners and government, UN Agencies, IFIs, government institutions, bilateral and multilateral donors, private sector, and civil society in the designated support areas. 

The CO also comprises of the Management Performance and Oversight team that provides strategic guidance entrusted with the corporate alignment, programme finance management, and quality assurance. It works closely with programme teams in target-setting, and results monitoring/reporting. The strategic communications team provides knowledge management and communication support to all programme interventions. 

Under the overall guidance and direct supervision of the Administrative Analyst, the Driver provides reliable and safe driving services to UNDP Resident Representative (RR) ensuring highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Driver also provides support to administrative services and demonstrates a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds.

Upon request of the supervisor, the Driver to the RR could also be required to provide driving services for the other high-ranking UN officials, visitors and UN staff on mission.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
 

Ensures provision of reliable and safe driving services by:

• Driving office vehicles for the transport of UNDP RR, other high-ranking officials and visitors and delivery and collection of mail, documents, and other items,
• Meeting official personnel and visitors at the airport including visa and customs formalities arrangement when required.
• Ensures all passengers wear seat belt(s) while travelling in the UNDP vehicle.
• Ensure all non-UNDP personnel riding in the vehicle have presented a signed ‘waiver of liability’ to the operations manager.

Proper use of vehicle:

• Ensures cost-savings throughproper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.
• Ensures monthly analysis and reporting of all vehicle related expenses including fuel, maintenance and certified vehicle log sheets is provided for management oversight.

Ensure effective and efficient use and maintenance of office vehicles in line with the UNDP Vehicle Management Guidelines focusing on achievement of the following results: 

• Ensure that all official vehicles are in a good, clean, mechanically sound, and operational condition at all times.
• Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc
• Ensure that all official vehicles are parked at a secured car park when not in use.
• Timely renewal of Road Worthiness Certificates and Insurance for all motor vehicles.
• Timely reporting of any defects or accidents to the vehicle as per UNDP Vehicle Management Guidelines.
• Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Availability of documents/ supplies

• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.

Provision of administrative support

• Provide support to ensure that Registry, archives, courier, and mail management services are attended to in a timely and efficient manner.
• Provide support to the Procurement and Administration Unit in the provision of logistical, stationery and supplies services to the office and during meetings and workshops and backstopping for Registry Clerk/ Office Driver as required.

Perform duties with the functional profile as assigned and deemed necessary for the efficient functioning of the office. 

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 

Act with Determination 

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 

Business Management

Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs; Provide inputs to the development of customer service strategy; Look for ways to add value beyond clients’ immediate requests; Ability to anticipate client’s upcoming needs and concerns.

Administration & Operations

• Vehicle management: Knowledge of policy & procedures on fleet management
• Insurance management: Knowledge of policy and procedures on insurance; ability to conduct risk assessment to procure coverage; to ensure relevant tracking and reporting
• Registry & correspondence management: Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Documents and recordsmanagement: Overall document (hard or electronic) management; registry and retention policy including storing and archiving