Driver (UNOHCHR)

Under the guidance of the Senior Human Rights Officer-AUCF and direct supervision of the Deputy Project Coordinator (HRO, P4), the incumbent will provide safe driving services to the AUCF Project Team and other relevant stakeholders, and high-profile visitors as required with the highest standards of discretion, integrity, and responsibility. The Driver must have excellent knowledge of security issues and a client-oriented approach, courtesy, tact, and ability to work with people of different national and cultural backgrounds.

The driver works in close collaboration with OHCHR/UNDP and national authorities to ensure safe and reliable transportation and protocol services as required. In doing all this he/she ensures the maintenance of the profile, dignity, and confidentiality of the office.

Provision of reliable and secure driving services 

• Transport UNOHCHR and other UN visitors or officials applying appropriate protocols 
• Deliver and collect mail and documents and perform other messenger responsibilities. 
• Meet official personnel and visitors at the airport and assist with visa and customs formality arrangement when required.

Proper use of vehicle including daily maintenance and documentation 

• Maintain accurate daily vehicle logs, Insurance renewal, annual vehicle annual inspection, plate process to the newly procured, plate return for the disposed vehicles and collection of Performa cost as required.
• Provide inputs to preparation of the vehicle maintenance plans and reports. 
• Make timely minor repairs and/or arrange for major repairs
• Ensure timely changes of oil, check of tires, brakes, car washing, etc
• Keep current in vehicle documents such as vehicle insurance, vehicle logs, office directory, and map of the city/country. 
• Ensure vehicles are in Compliance with UN Rules and Regulation and vehicle first aid kit is adequately stocked with standard medical supplies. 
• Timely inform the administration Analyst when maintenance service is required  
• Takes care of day-to-day maintenance services of the vehicle, check oil, water, battery, brakes, tires, etc

Ensure UNSMS, UN properties and Assets Safety and Security while on board and enroute, 

• Apply defensive driving principles at all times and conditions 
• Ensures that the steps, rules, and regulations are taken in case of reporting an accident
• Timely reporting of accidents to direct supervisor, field level UNDSS and local police/traffic
• Collect and share facts with medical personnel and police officers, when necessary. 
• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, necessary spare parts. 
• Deal effectively and tactfully with officials and visitors that use his/her vehicle

Performs other duties as assigned by the office 

• Support programme and operations team in delivering and receiving messages to and from/to partners
• Additional duties may include assisting with pouch collection, Willingness to be assigned for after working hour duties, support procurement as needed, assist the staff during workshops and office retreat, reporting cost-recovery for the services provided by the office, assist in the reconciliation of the year-end physical verification exercise and other administrative tasks. 

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible. 
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination. 

Administration & Operations:    Vehicle management:     Knowledge of policy & procedures on fleet management

Administration & Operations:    Registry & correspondence management: Ability to collect, register, maintain and deliver mail and UNOHCHR pouch; ability to manage archives

Business Management: Communication: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ethics:   UN Policy Ethics:  Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Business Development: Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Business Development: UNOHCHR Representation: Ability to represent UNOHCHR and productively share UNOHCHR knowledge and activities; advocate for UNOHCHR, its values, mission, and work with various constituencies

Business Management: Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. 
• Provide inputs to the development of customer service strategy. 
• Look for ways to add value beyond clients’ immediate requests. 
• Ability to anticipate client’s upcoming needs and concerns.

Business Management: Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience