DSS Marketing Supervisor

DSS Marketing Supervisor

UPS

Brussels, Belgium

The DSS Marketing Supervisor is responsible for the development, administration and management of the projects, tools and reports supporting the DSS Marketing team. This role requires a keen analytical mindset, strong project management skills, and the ability to collaborate cross-functionally.

Key responsibilities and associated activities:

• Generate Performance Reports: Produce weekly and monthly performance reports, providing insights and recommendations for optimization;
• Conduct Recurring Analysis: Create specific and recurring analyses such as New/Repeat customer metrics, Top Customers analysis, etc.;
• Manage GLR Cycle: Oversee the GLR (General Rates) cycle by generating cost files, serving as the point of contact for countries, reviewing proposals and strategies, and coordinating with various teams (DAP, key-entry, Corporate);
• Handle Promo Codes: Lead the setup, implementation, and activation process for promo codes, ensuring accuracy and effectiveness;
• Coordinate Website Development Team: Facilitate communication and collaboration among a digital website developer team, ensuring alignment with marketing objectives, timelines, and quality standards;
• Prepare Ad Hoc Analysis: Generate ad hoc analyses on various topics based on identified insights and trends, delivering actionable insights to stakeholders.

Desired skills to perform on this position:

• Analytical Mindset: Experience extracting relevant insights from multiple data sources to drive informed decision-making;
• Cross-functional Collaboration: Ability to collaborate effectively with teams across departments;
• Project Management: Strong project management skills with a structured approach and ability to prioritize tasks effectively;
• Communication Skills: Demonstrates strong communication, problem-solving, and time management skills;
• Technical Skills:
  • Familiarity with Data Warehousing (DWH) and GSPCAM is advantageous;
  • Excellent command of Excel is essential;
  • Experience with MS Access is a plus;
  • Experience with SQL is strongly preferred.
• Monitoring Industry Trends: Proactively follows trends in the sector, staying updated on emerging technologies, consumer behaviors, and industry best practices;
• Competitor Analysis: Proficient in monitoring competitor campaigns on digital platforms, conducting thorough analysis to identify strengths, weaknesses, and opportunities for improvement;
• Language Skills: Strong English language skills, both written and spoken;
• Education: Bachelor’s degree or higher in a relevant field.

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